1 min read
Voice of the Customer: Palm Beach County 911 Enables Telecommunicators to Work Remotely with Intrado VIPER® 7 Laptops
Remote Work and Virtual PSAPs Made Possible with VIPER® 7 Laptops
case studies
2 min read
Voice of the Customer: Gadsden County Schools Talks Improving School Safety and Communication with Innovative Solutions
The Marjory Stoneman Douglas High School Public Safety Commission within Florida was created during 2018. This legislative measure encompasses a...
2 min read
Voice of the Customer: Hamilton County Communications Center Innovates 911 Call Handling with Intrado
For more than a decade, Hamilton County Communications Center has been a loyal user of Intrado products. They rely on Intrado VIPER® and Power 911®...
2 min read
Voice of the Customer: KIPP NYC Public Charter Schools’ Perspective on Enhancing School Safety and Communication with Mass Notification Software
In June 2022, New York Governor Kathy Hochul signed Alyssa’s Law. This law requires schools to consider incorporating silent panic alarm systems in...
3 min read
Voice of the Customer: Mass Notifications in K-12 Schools
Mass notification systems are essential for every K-12 school. There is an increasing demand for communication solutions to ensure the safety of...
3 min read
ECaTs’ New Mapping Solution Makes Data Visualization Easier Than Ever
Stop us if any of these scenarios sound familiar: You could use an automated way to plot specific 911 call patterns; manually plotting call...
1 min read
A Partner’s View on Intrado’s PSAP-Initiated Text
PSAP-Initiated Texting: Why it Matters and How it can be Leveraged PSAP-Initiated Text allows 911 telecommunicators to text message a person that...
7 min read
Cloud-based Call-handling: Is the Market Ready? Are You Ready?
The cloud has changed everything around us. Cloud technology—meaning the delivery of computing services over the Internet—now supports much of our...
7 min read
How did Intrado Help in the Beginning of the Pandemic: VIPER VPN Laptop
When COVID-19 struck the U.S. in early 2020, public safety was among those immediately thrust to the forefront of the pandemic. States and...