Rapidly Respond to Every 911 Caller
VIPER® delivers operational flexibility for state-of-the-art call control for legacy, NG911, and everything in between.
Our Solutions & Services
Powerful tools to streamline PSAP operations and help first responders find 911 callers faster.Learn More
The visual partner for VIPER, providing view customization in a rich user experience.Learn More
Geographic Information Systems (GIS)
Dramatically reducing response times with pinpoint location information and enhanced functionality.
A practical and often necessary alternative to voice calls.
Defense-grade protection against cyber threats for any budget.
Expert maintenance services by 911-dedicated personnel.
Power Tools for the PSAP
VIPER® is the foundation for i3-compliant NG911 applications including:
- Power 911 - Integrated, intelligent workstations
- Power Metrics - NG911 data mining and analytics
- Power Locate - when finding the caller IS the emergency
- Power Ops - provides a quick view of the operations floor
- Power Station Gen3® - the full VIPER experience in a smaller space
Emergency Data Broker
Emergency Data Broker connects IoT partners directly to 911 centers, creating a new context for new types of responses, and provides even greater situational awareness for first responders. Life-saving data such as floor plans and medical information can be non-verbally communicated instantly.
Emergency Call Tracking System (ECaTS)
ECaTS helps you transform 911 data into actionable insights with near real-time analytics for customized reporting options for Wireless Routing, Forecasting, MIS, Text to 911, i3 Logging, and more.
I’m interested in...
Landline. Wireless. VoIP. OTT. Connect your customers to emergency services from every device.Learn More
Next Generation 911 (NG911) Network
Enhanced 911 functionality with improved call routing & data delivery with added flexibility and interoperability.Learn More
Geographic Information Systems (GIS) Solutions
Gain control of your operations with end-to-end NG9-1-1 GIS SolutionsLearn More
Emergency Data Broker
911 Data Messaging can be accessed, coalesced and safely delivered to First Responders in the field – all within the existing 911 workflow.Learn More
Alarm & Security
During an active alarm, seconds count. Our highly-available AHJ contact data means your monitoring center can quickly reach the right agency.Learn More
ever Text-to-911 solution
911 transactions annually
text-to-911 messages received
years of industry Innovation & Leadership
NG911 networks deployed
E911 footprint in the U.S
primary & secondary PSAP connections
citizens served over A9-1-1® network