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In today’s rapidly evolving technological landscape, emergency communications centers (ECCs) — also known as Public Safety Answering Points (PSAPs) — are increasingly adopting cloud-based call handling solutions. These modern systems promise enhanced...
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Emergency Communication Centers (ECCs), also known as Public Safety Answering Points (PSAPs), are the lifeline of public safety, responsible for answering distress calls and dispatching emergency services promptly. As technology evolves, many ECCs are...
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In 2025, the City of Columbus, Ohio, home to nearly 907,000 residents and one of the fastest-growing cities in the Midwest, became one of the first municipalities in their region to implement Video-to-911 and Text-to-911 Translation technologies. These...
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Longmont, CO - April 24, 2025 –Intrado Life & Safety, Inc. (Intrado), a global leader in emergency communications, in collaboration with the City of Columbus, Ohio, today announced the deployment of Next Generation 911 (NG911) technologies that enhance...
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April 17, 2025 - DOVER, Del. –Governor Matthew Meyer joined Secretary Joshua Bushweller, State 911 Administrator Robert Williams, and Dover Emergency Communications Manager Matthew Carey to demonstrate new upgrades to Delaware’s Enhanced 911 (E911)...
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Montreal, QC – August 28, 2024 – Intrado Life & Safety (“Intrado”), a global leader in emergency communication services and end-to-end solutions, today announced that VIPER as a Service (VaaS), a Next-Generation 911 (NG911) call handling platform, is now...
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LONGMONT, CO – June 14, 2023 – Intrado Life & Safety (“Intrado”), a trusted provider of software systems and services to the public safety community worldwide, today announced the release of Power 911 PSAP Initiated Video, a solution that gives public...
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For years we’ve all repeated the mantra that technology is evolving quickly in the world of emergency communications. That technology evolution results in policy changes that affect both carriers and Public Safety Answering Points (PSAPs)/...
