1 Min Read
Voice of the Customer: Palm Beach County 911 Enables Telecommunicators to Work Remotely with Intrado VIPER® 7 Laptops
Remote Work and Virtual PSAPs Made Possible with VIPER® 7 Laptops
2 Min Read
Voice of the Customer: Gadsden County Schools Talks Improving School Safety and Communication with Innovative Solutions
The Marjory Stoneman Douglas High School Public Safety Commission within Florida was created during 2018. This legislative measure encompasses a thorough strategy for recognizing and resolving the challenges brought to light by the tragic event that...
2 Min Read
Voice of the Customer: Hamilton County Communications Center Innovates 911 Call Handling with Intrado
For more than a decade, Hamilton County Communications Center has been a loyal user of Intrado products. They rely on Intrado VIPER® and Power 911® solutions to streamline their call management needs. Their partnership with Intrado started in its early...
2 Min Read
Voice of the Customer: KIPP NYC Public Charter Schools’ Perspective on Enhancing School Safety and Communication with Mass Notification Software
In June 2022, New York Governor Kathy Hochul signed Alyssa’s Law. This law requires schools to consider incorporating silent panic alarm systems in their school safety plans. KIPP NYC Public Charter Schools in New York City, New York, found it important...
3 Min Read
Voice of the Customer: Mass Notifications in K-12 Schools
Jan 10, 2023
Mass notification systems are essential for every K-12 school. There is an increasing demand for communication solutions to ensure the safety of faculty and students. Overhead paging, bell scheduling, access control, and two-way intercoms are examples of...
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GIS Day 2022: Learning from North Dakota's Data Upgrade
Nov 15, 2022
GIS Day 2022: How Can You Learn from North Dakota’s GIS Data Upgrade for NG911 Readiness? As public safety answering points (PSAPs) prepare for Next Generation 911 (NG911) adoption, perhaps the most intriguing element is the need for accurate, reliable...
3 Min Read
ECaTs’ New Mapping Solution Makes Data Visualization Easier Than Ever
Jun 9, 2022
Stop us if any of these scenarios sound familiar: You could use an automated way to plot specific 911 call patterns; manually plotting call locations is laborious and prone to errors. You’d love to have immediate mapping data that guides first...
1 Min Read
A Partner’s View on Intrado’s PSAP-Initiated Text
May 20, 2022
PSAP-Initiated Texting: Why it Matters and How it can be Leveraged PSAP-Initiated Text allows 911 telecommunicators to text message a person that calls 911 and gets disconnected. An example of a use case would include a wireless caller accidentally...
7 Min Read
Cloud-based Call-handling: Is the Market Ready? Are You Ready?
Oct 14, 2021
The cloud has changed everything around us. Cloud technology—meaning the delivery of computing services over the Internet—now supports much of our entertainment, banking, government, education, healthcare, retail and more. There are, of course, plenty...