1 Min Read
PSAP-Initiated Texting: Why it Matters and How it can be Leveraged PSAP-Initiated Text allows 911 telecommunicators to text message a person that calls 911 and gets disconnected. An example of a use case would include a wireless caller accidentally...
8 Min Read
Innovations in technology are happening at all levels, too—from established leaders in public safety like Intrado to start-ups finding new and better ways to keep both citizens and first responders safer. This “911 Live” panel, co-moderated by John...
Min Read
Adapting to Ever-Changing Consumer Behavior In today’s world, using text, video, post messages, and pictures to share ideas, experiences, and emotions has become the norm. Businesses and public organizations have adapted to this ever-changing consumer...
