Intelligent
Call Routing
Support accurate routing decisions that help emergency calls reach the appropriate Public Safety Answering Point based on location and network intelligence.
NG9-1-1 CORE SERVICES
Intrado NG9-1-1 Core Services power the routing, interoperability, and data delivery capabilities that help modern emergency communications networks operate reliably. Designed to support NENA i3 standards, the solution enables seamless call routing and information sharing across today's evolving NG9-1-1 environments.
RELIABLE NG9-1-1 OPERATIONS
Modern emergency communications depend on more than network connectivity alone. NG9-1-1 Core Services provide the routing intelligence and functional services that help emergency calls, location information, and critical data reach the right destination quickly and reliably.
Support accurate routing decisions that help emergency calls reach the appropriate Public Safety Answering Point based on location and network intelligence.
Enable seamless information sharing between agencies and emergency communications systems using standards-based NG9-1-1 technologies.
Support evolving NG9-1-1 capabilities with scalable core services designed to adapt as emergency communications continue to modernize.
CORE NG9-1-1 FUNCTIONS
NG9-1-1 Core Services provide the essential functions that support modern emergency communications, including intelligent call routing, data delivery, and interoperability. Built around NENA i3 standards, the solution helps emergency communications networks exchange critical information reliably across agencies and jurisdictions.
BUILT FOR MODERN NETWORKS
As emergency communications continue to evolve, NG9-1-1 Core Services provide the scalable foundation needed to support future technologies, expanding interoperability, and new operational requirements. Agencies can modernize with confidence while maintaining reliable service for the communities they protect.
years of industry innovation leadership
NG9-1-1 networks displayed
9-1-1 transactions annually
text-to-9-1-1 messages received
EXPLORE RELATE SOLUTIONS
NG9-1-1 Core Services work alongside Intrado's routing, GIS, call handling, cybersecurity, and professional services solutions to help agencies build a resilient, standards-based emergency communications environment.
Simplify NG9-1-1 migration with a managed platform designed to support modernization, interoperability, and long-term network readiness.
Deliver cloud-native emergency call handling that integrates seamlessly with modern NG9-1-1 infrastructure.
Improve routing accuracy and location validation with GIS solutions built for NG9-1-1 emergency communications.
Help protect critical NG9-1-1 infrastructure and sensitive public safety data with security-focused technologies.
Accelerate deployment and optimize performance with implementation, integration, and ongoing technical support.
Centralize telephony management and operational administration to support reliable emergency communications across the network.
NG9-1-1 Core Services are the foundational software functions that enable modern emergency communications networks to route calls, exchange data, and support interoperability across PSAPs and jurisdictions.
NG9-1-1 Core Services use standards-based routing intelligence to help ensure emergency calls and associated data are delivered accurately and efficiently to the appropriate PSAP.
An ESInet provides the secure IP network that connects emergency communications systems, while NG9-1-1 Core Services deliver the routing, interoperability, and data management functions that enable the network to operate effectively.
Yes. NG9-1-1 Core Services are designed to support standards-based interoperability, allowing agencies to integrate with existing technologies while preparing for future NG9-1-1 capabilities.
The solution provides a scalable foundation for evolving emergency communications, helping agencies support new technologies, expand interoperability, and meet changing operational requirements over time.
Intrado combines decades of public safety experience with standards-based NG9-1-1 technologies that help agencies build reliable, interoperable emergency communications environments designed for long-term modernization.
PSAP SOLUTIONS
Our powerful call handling and management systems are backed by a deep understanding of emergency response protocol.
NIS SOLUTIONS
Call routing, location and data solutions connect subscribers to emergency services and keeps OSPs compliant.
ENTERPRISE SOLUTIONS
Keep employees safe regardless of where they work while complying with state and federal regulations.