NG9-1-1 CORE SERVICES

The Intelligence Behind NG9-1-1

Intrado NG9-1-1 Core Services power the routing, interoperability, and data delivery capabilities that help modern emergency communications networks operate reliably. Designed to support NENA i3 standards, the solution enables seamless call routing and information sharing across today's evolving NG9-1-1 environments.

RELIABLE NG9-1-1 OPERATIONS

Power Every Emergency Connection

Modern emergency communications depend on more than network connectivity alone. NG9-1-1 Core Services provide the routing intelligence and functional services that help emergency calls, location information, and critical data reach the right destination quickly and reliably.

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Intelligent
Call Routing

Support accurate routing decisions that help emergency calls reach the appropriate Public Safety Answering Point based on location and network intelligence.

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Interoperable
Communications

Enable seamless information sharing between agencies and emergency communications systems using standards-based NG9-1-1 technologies.

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Future-Ready Infrastructure

Support evolving NG9-1-1 capabilities with scalable core services designed to adapt as emergency communications continue to modernize.

 

intelligent call routing

CORE NG9-1-1 FUNCTIONS

Power Intelligent Emergency Call Routing

NG9-1-1 Core Services provide the essential functions that support modern emergency communications, including intelligent call routing, data delivery, and interoperability. Built around NENA i3 standards, the solution helps emergency communications networks exchange critical information reliably across agencies and jurisdictions.

BUILT FOR MODERN NETWORKS

Support Today's Operations and Tomorrow's Requirements

As emergency communications continue to evolve, NG9-1-1 Core Services provide the scalable foundation needed to support future technologies, expanding interoperability, and new operational requirements. Agencies can modernize with confidence while maintaining reliable service for the communities they protect.

NG911
45

years of industry innovation leadership

1000
+

NG9-1-1 networks displayed

410
M+

9-1-1 transactions annually

4.7
M+

text-to-9-1-1 messages received

EXPLORE RELATE SOLUTIONS

Complete Your NG9-1-1 Ecosystem

NG9-1-1 Core Services work alongside Intrado's routing, GIS, call handling, cybersecurity, and professional services solutions to help agencies build a resilient, standards-based emergency communications environment.

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NG Nexus

Simplify NG9-1-1 migration with a managed platform designed to support modernization, interoperability, and long-term network readiness.

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VIPER NextGen

Deliver cloud-native emergency call handling that integrates seamlessly with modern NG9-1-1 infrastructure.

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GIS

Improve routing accuracy and location validation with GIS solutions built for NG9-1-1 emergency communications.

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Cybersecurity

Help protect critical NG9-1-1 infrastructure and sensitive public safety data with security-focused technologies.

Professional Services

Professional Services

Accelerate deployment and optimize performance with implementation, integration, and ongoing technical support.

ECaTs Data

ECaTS

Centralize telephony management and operational administration to support reliable emergency communications across the network.

Frequently Asked Questions

Latest News

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PSAP SOLUTIONS

Smarter call handling and faster emergency response.

Our powerful call handling and management systems are backed by a deep understanding of emergency response protocol.

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NIS SOLUTIONS

Secure, reliable networks for critical communications.

Call routing, location and data solutions connect subscribers to emergency services and keeps OSPs compliant.

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ENTERPRISE SOLUTIONS

Protect people & operators with trusted alerts

Keep employees safe regardless of where they work while complying with state and federal regulations.