ROUTING AND LOCATION 

NG Nexus™: A Managed Path to NG9-1-1 Compliance 

NG9-1-1 modernization is the most significant change to 9-1-1 since the advent of wireless. NG Nexus provides a managed path through the technical, operational, and regulatory complexity. 

Icon - Validation-02
Managed Compliance Support 

Reduce the burden of tracking PSAP-specific requirements, managing certificates, and ongoing interoperability activities.  

 

Icon_VIPER_NextGen_1-04-1
Delivery Across Readiness States

Support PSAPs operating across legacy, Phase 1, and Phase 2 environments in the appropriate legacy, SIP, or i3 format.  

 

Icon_Map_071426-08
Advanced Location and Routing 

Leverage LVF, LIS, RDF, LRF, HELD/ADR, IPv6, and related NG9-1-1 technologies and protocols for more accurate routing and location.   

Icon_Support_071426-02
End-to-End Transition Support 

A dedicated team supports readiness tracking, certificate management, coordination, implementation, and testing throughout the transition.   

 

Icon - Testing-01
Built for Evolving Standards 

Prepare for continued NG9-1-1 evolution with technology designed to support emerging capabilities and standards like EIDO and Forest Guide. 

 

Icon_Guest Experience
Trusted 9-1-1 Expertise 

More than 45 years of experience working with service providers, PSAPs, policymakers, and the public safety community to advance 911.  

Image-VIPER-OnPrem-2-1

THE CHALLENGE 

One Solution for Legacy, Phase 1, and Phase 2 

OSPs must support PSAPs across multiple readiness states at once, from legacy environments to Phase 1 SIP and Phase 2 i3-enabled SIP delivery. Tracking and maintaining a separate approach for each PSAP environment adds up fast as NG9-1-1 readiness evolves. 

NG Nexus simplifies that transition by automatically delivering the appropriate format for each PSAP's readiness state, so your team isn't left determining and managing it PSAP by PSAP.

HOW IT WORKS 

Built on Trusted, Evolving 9-1-1 Technology 

NG Nexus is backed by more than 45 years of Intrado's experience working with service providers, PSAPs, policymakers, and the public safety community. The result is a managed path through the technical, operational, and regulatory complexity of NG9-1-1, backed by a provider that's been doing this since long before the current transition began. 

It's also designed to meet today's requirements and to support emerging standards like EIDO and Forest Guide, so your NG9-1-1 investment keeps pace as the landscape evolves. 

Intrado NG Nexus for NG911
45

years of industry innovation leadership

1000
+

NG9-1-1 networks displayed

410
M+

9-1-1 transactions annually

4.7
M+

text-to-9-1-1 messages received

Frequently Asked Questions

GET STARTED 

Start Before the Compliance Clock Creates a Crisis 

An OSP’s compliance timeline begins when a valid service request is submitted by a 9-1-1 Authority. Talk to our team about your NG9-1-1 readiness, active service requests, and the right path forward for your network. 

Related Resources

Interested in learning more?
Let us know how we can help.

Intrado_LightningIcon

NG9-1-1 Core Services

Support modern emergency communications environments with scalable NG9-1-1 infrastructure and interoperability capabilities.

Intrado_LightningIcon

Call Routing & Location

Improve routing accuracy and location intelligence to support more effective emergency communications delivery.

Intrado_LightningIcon

Professional Services

Accelerate NG9-1-1 readiness with implementation support, technical expertise, and operational guidance.

Intrado_LightningIcon

Locate Before Route

Improve call routing decisions through advanced location validation and intelligence capabilities.

Intrado_LightningIcon

Regulatory Compliance

Navigate evolving emergency communications requirements with technologies and expertise designed to support compliance initiatives.

Intrado_LightningIcon

Cybersecurity

Protect critical communications infrastructure with security-focused technologies and operational safeguards.