PROTECTING THE SYSTEMS BEHIND EVERY 9-1-1 CALL

Cybersecurity Services

Modern public safety organizations face unprecedented cybersecurity challenges. Proactively addressing cybersecurity is essential to maintaining the integrity and reliability of public safety systems.

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How Intrado Supports Your Cybersecurity Needs

Public Safety Answering Points (PSAPs) and critical infrastructure are prime targets for cyberattacks, including ransomware, data breaches, and distributed denial-of-service (DDoS) attacks.

These threats not only jeopardize sensitive information but also disrupt vital public safety operations, potentially putting lives at risk. Intrado offers a comprehensive suite of cybersecurity services designed to protect PSAPs and critical infrastructure.

Our solutions provide robust protection, rapid response, and proactive risk management to keep your operations secure.

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Top Cyber Threats Facing PSAPs

  • Ransomware Attacks: Locking critical systems and demanding ransom payments

  • Phishing Scams: Exploiting employees to gain unauthorized access

  • Insider Threats: Unintentional or malicious actions by staff causing vulnerabilities

  • DDoS Attacks: Overwhelming systems to disrupt services

  • Zero-Day Vulnerabilities: Exploiting unknown software flaws to infiltrate systems

These threats can disrupt emergency communications, impact operational continuity, and put critical public safety services at risk. Intrado helps agencies strengthen cyber resilience with proactive security measures, expert support, and solutions designed to protect the systems communities depend on most.

Our Comprehensive Suite of Cybersecurity Services
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Monitoring Detection and Response Services

24/7 threat detection and monitoring designed to help agencies identify, investigate, and respond to cybersecurity incidents before they impact critical communications operations. 

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Incident Response and Recovery Services

Reduce downtime and strengthen resiliency with incident response services designed to help agencies contain threats, restore operations, and recover from security events.

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Risk Management Services

Identify vulnerabilities and strengthen defenses through penetration testing, risk assessments, and cybersecurity evaluations designed for public safety environments.

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Cybersecurity Training Services

Build cyber awareness and prepare staff for evolving threats through public safety-focused training, tabletop exercises, and security education programs.

Safeguarding Your PSAP

Our cybersecurity solutions provide 24/7 monitoring, detection, and response through a dedicated Security Operations Center (SOC) to help safeguard critical PSAP infrastructure.

Services include incident response planning and consulting, penetration testing, and comprehensive risk and vulnerability assessments. We also offer security awareness training and cybersecurity readiness drills (TTX) to strengthen preparedness and resilience.

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Frequently Asked Questions

Related Resources

Ready to Strengthen Your Cyber Resilience?

Learn how Intrado helps public safety agencies identify risks, strengthen defenses, and protect the systems behind every emergency call, message, and response.
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