ALARM COMMUNICATIONS 

Accelerate Emergency Response with Intelligent Alarm Data

Scale operations and support faster, more informed responses by delivering verified incidents and standards-based emergency information directly to the appropriate Public Safety Answering Point.  

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45

years of industry innovation leadership

1000
+

NG9-1-1 networks displayed

410
M+

9-1-1 transactions annually

4.7
M+

text-to-9-1-1 messages received

CONNECTED ALARM COMMUNICATIONS 

Efficiencies That Improve Outcomes

Intrado helps alarm providers route verified incidents to the right public safety agency and close calls sooner with secure delivery of rich incident data, location details, and supplemental information, without time-consuming manual processes. With integration into existing public safety workflows, first responders can make data-informed decisions quickly and expedite responses.  
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CONNECTED ALARM COMMUNICATIONS

Transform Alarm Events into Actionable Emergency Intelligence

Alarm systems generate valuable information that can provide additional context during emergencies, but that information is only useful when it reaches the right people at the right time. Streamline workflows and expedite call closure so subscribers get help faster. 

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Critical Context and Rich Data

Provide emergency responders with richer alarm event information, location details, and critical context to support more informed decision-making during emergencies.

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location and right event information for alarm

Streamline Operations 

Reduce manual processes and simplify emergency communications workflows to improve efficiency and free up valuable resources.

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Alarm simplify emergency communications

Built to Support Growth

Support growing subscriber bases, increasing alarm volumes, and evolving service offerings with solutions designed for long-term growth.

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Verified Data That Improves Decision-making 

Support consistent, reliable information sharing through industry standards that help public safety agencies receive and interpret alarm data more effectively.

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accelerated response for alarms

 

Accelerated Emergency Responses

Help critical information reach public safety faster, reducing communication delays and supporting more efficient emergency response workflows.

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OPERATIONAL ADVANTAGES

Improve Every Stage of Alarm Response

Intrado helps organizations streamline emergency communications, improve information sharing, and support faster, more informed responses through intelligent alarm data management. 
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Standards-based 

Share AVS-01 incident scoring so that first responders can better understand and prioritize incidents. 

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Improved Accuracy  

Reduce the risk of miscommunication and spend less time on manual processes. 

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Expedited Help  

Cut time-to-dispatch by routing incidents and data to the correct PSAP on emergency lines. 

Transform Alarm Response 

Reach out to learn more about improving alarm data delivery, strengthening public safety integration, and improving efficiency or modernizing emergency communications workflows.  

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modern alarm communications

CONNECTED ALARM DATA  

Modern Alarm Communications for Faster Emergency Response

Traditional alarm workflows often rely on manual voice calls between monitoring centers and emergency communications centers. Intrado modernizes this process by automatically sending critical incident details directly to public safety.  

IMPROVED ALARM OUTCOMES 

Deliver Critical Information Before First Responders Arrive 

Alarm events contain valuable information. Reliably share that information with first responders to add context to understand the scene before arrival, including subscriber information, map-based location data, and standards-based AVS-01 incident scoring so they arrive better prepared.  
deliver better information to first responders for an alarm event
trusted expertise in alarms for positive outcome

INDUSTRY KNOWLEDGE

Trusted Expertise in Public Safety 

For decades, Intrado has helped connect service providers with public safety agencies. Our deep understanding of emergency response workflows helps alarm providers navigate industry requirements while improving the delivery of critical information when lives and property may be at risk. 

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