E9-1-1 for Cisco

Innovative 9-1-1 solutions to support Cisco Unified Communications Manager, Jabber and Webex.

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Simplify E9-1-1, Avoid Risk, and Seamlessly Integrate with Cisco UCM

Intrado E9-1-1 solutions for Cisco are field-tested, protecting your employees regardless of where they work, while delivering ease of use and exceptional integration in complex unified communications environments. 
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Protect Onsite & Remote Workers
Support Complex Environments
Enhance Notifications
Deliver Precise Location Details
Connect to the Appropriate PSAP
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Native Integration with Cisco Emergency Responder

Intrado's cloud-based Emergency Routing Service natively integrates with Cisco ER with key benefits including:

  • Simplified E9-1-1 Configuration and Management - all tasks are performed directly from the Cisco ER interface.

  • Exceptional Data Integrity - location records are automatically synchronized.

  • Reliable, Highly-available Network - the greatest enhanced 9-1-1 coverage area in the industry.

In addition, Intrado delivers on-time, on-budget emergency call routing thanks to our deep expertise in implementing and supporting emergency calling solutions.

Total E9-1-1 Regulatory Compliance

In complex enterprise environments, where various UC platforms and deployment models are often used, Intrado E9-1-1 solutions help you comply with all state and federal E9-1-1 regulations and requirements for multi-line telephone systems (MLTS), including Kari’s Law and RAY BAUM’s Act. 

E9-1-1 Regulations
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Safeguarding Every 9-1-1 Call

If for any reason a 9-1-1 call cannot be routed to the local PSAP, Intrado's U.S.-based Emergency Call Relay Center will provide initial support and connect callers to the appropriate 9-1-1 center. We own and operate the ECRC 24/7/365 and it's fully staffed with highly trained, APCO certified telecommunicators.

Intrado ECRC

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VIDEO

E9-1-1 FAQs

What is E911? Get an overview of regulatory info, common issues companies face, and strategies to overcome challenges.

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WEBINAR

E911 in the Hybrid Age

Intrado's panel of experts discuss how to address remote work, multivendor UC and on-premises/cloud deployments.

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WHITEPAPER

E911 & UCaaS

Enterprise 911 location and call routing requires automation to reduce or eliminate manual processes for user location.

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Trust Intrado to Deliver

With direct connectivity to over 6000 public safety answering points across the U.S. and Canada, 105 million VoIP records under management, and 1250 employees focused solely on 911 technology, you can trust Intrado to protect your workforce and keep your business compliant.
Experience & Stability

Spanning five decades of safety expertise with the largest E911 and NG911 footprint in the U.S.

More Coverage

Connections to more than 6000 public safety answering points across North America.

Superior Network Reliability

Continuous E911 call routing service 24/7/365 over a geo-redundant network with no single point of failure.

Easier Integration

Native sync of Emergency Response Locations with Emergency Routing Service using Intrado’s proprietary API.

More Alerting Capabilities

Crisis alert includes time, location, callback number, and name, with multimodal mass communications also available.

Competitive Pricing

Easy to understand pricing based on the number of users with no unexpected pricing changes.