NEXT GENERATION 9-1-1 INFRASTRUCTURE

The Foundation for Modern Emergency Communications

As public safety agencies transition to NG9-1-1, they need infrastructure built to support interoperability, data sharing, resilience, and future technologies. Intrado provides the core services, analytics, and location intelligence agencies need to modernize emergency communications and prepare for what's next.
 

Talk to an Expert

Infrastructure Designed for the Future of 9-1-1

Next Generation 9-1-1 is transforming how emergency information is shared, managed, and delivered. From call routing and location data to network visibility and performance monitoring, modern infrastructure plays a critical role in supporting reliable emergency communications.

Intrado's NG9-1-1 infrastructure solutions help agencies build a scalable foundation for today's needs while preparing for emerging technologies, evolving workflows, and the future of emergency response.
NG911

NG9-1-1 INFRASTRUCTURE SOLUTIONS

Everything You Need to Support Modern Emergency Communications

Explore the core components that help agencies build resilient, data-driven emergency communications environments.

NG9-1-1 FOUNDATION

NG9-1-1 Core Services

Support the transition to Next Generation 9-1-1 with core services designed to enable interoperability, improve reliability, and facilitate the secure exchange of emergency communications data. Intrado helps agencies establish the foundation needed to support modern emergency response.

Learn More

ESInet

NETWORK VISIBILITY & PERFORMANCE

ESInet Analytics & Reporting

Gain greater visibility into network activity, operational performance, and service delivery across your emergency communications environment. Analytics and reporting tools help agencies monitor systems, identify trends, and make informed operational decisions.

 

ECaTs_Image_3

LOCATION INTELLIGENCE

GIS Data Services

Accurate location information is essential to effective emergency response. Intrado's GIS data services help support call routing, location validation, and situational awareness with the geographic data required for NG9-1-1 operations.

Learn More

telecommunication_location2

Frequently Asked Questions

Related PSAP Solutions

From advanced call handling and AI-powered assistance to analytics and cybersecurity, Intrado offers a comprehensive portfolio of solutions designed to support every aspect of modern public safety operations.
Icon_Data_072026-02
ECaTS

ECaTS transforms 9-1-1 call data into clear, actionable analytics and customizable reports, helping PSAPs monitor performance and make informed operational decisions with confidence.

Explore Analytics ›

Icon_VIPER_NextGen_1-04
VIPER

Deliver secure, reliable 9-1-1 call handling with on-premise emergency dispatch software designed for complete control and local survivability.

Explore Call Handling ›

Icon_Cybersecurity_071426-02
Cybersecurity

Protect critical communications and operational systems with security-focused technologies and expertise.

Explore Cybersecurity ›

 

Icon_VIPER_NextGen_2-04
VIPER Answer

Enable faster service and greater efficiency with AI-powered non-emergency call handling. VIPER Answer helps agencies manage call volume while preserving resources for critical incidents.

Explore AI Solutions ›

Related Resources

Building Your NG9-1-1 Foundation Starts Here

Whether you're planning an NG9-1-1 transition, evaluating infrastructure requirements, or preparing for future emergency communications needs, Intrado can help you identify the right path forward.
Talk to an Expert