Whether you're maintaining an on-premises environment, transitioning to the cloud, or building a next-generation communications strategy, Intrado delivers call handling solutions designed for the unique demands of public safety. With flexible deployment options, AI-enabled capabilities, and proven NG9-1-1 technology, agencies can improve efficiency, support telecommunicators, and prepare for the future of emergency communications.
Gain visibility into call center performance, operational trends, and service levels with analytics and reporting tools that help agencies support informed decision-making and continuous improvement.
Accurate location data helps improve emergency response outcomes. Intrado GIS solutions support call routing, situational awareness, and the location accuracy required for modern public safety operations.
Support the transition to next generation 9-1-1 with core services designed to enhance interoperability, improve data sharing, and prepare agencies for emerging communication technologies.
Public safety systems depend on secure, resilient networks. Intrado helps agencies strengthen cybersecurity defenses and reduce risks that could impact emergency communications operations.
Reduce workload, improve accessibility, and support faster service with AI-powered solutions designed for emergency communications. From AI-enabled non-emergency call handling and Text-to-9-1-1 capabilities to real-time voice translation, Intrado helps agencies leverage AI to enhance efficiency while supporting the needs of their communities.
Help dispatchers and telecommunicators process emergency calls more efficiently with tools designed to support fast, informed decision-making.
Build a scalable foundation that supports future technologies, interoperability, and evolving emergency communications requirements.
Support reliable operations with infrastructure designed to help agencies maintain continuity when it matters most.
Provide telecommunicators and responders with the information they need to assess incidents and coordinate response efforts.
Reduce complexity and support day-to-day operations with solutions designed around the needs of modern public safety organizations.
Bring new technology online faster with deployment approaches designed to reduce disruption, simplify implementation, and support ongoing service delivery.
