RAY BAUM’s Act: What It Means for Your Organization

Key Takeaways

Compliance With RAY BAUM’s Act

RAY BAUM’s Act requires organizations to provide a “dispatchable location” whenever a 9-1-1 call is placed, including:

• Street address

• Building

• Floor

• Suite or room number(s)

This provision helps to ensure emergency responders have the information they need to find the exact location of a person who has dialed 9-1-1.

Dispatchable Locations

Precision Beyond the Front Desk

Let’s say there is a critical emergency in your office building, and you’re located in the conference room on the 7th floor. You pick up the phone and dial 9-1-1. This is where another federal law called RAY BAUM’s Act, comes into play.

The rules and regulations state that campuses using MLTS are required to be able to pass along location information that would be more precise than a front desk. More specifically, the dispatchable location information would include information like building, floor, room, etc.

The Deadline

When To Be Compliant

For enterprises with fixed MLTS phones, the change took effect in January 2021.

Organizations with non-fixed MLTS devices on- and off-premises had until January 6, 2022 to comply with these regulatory obligations.

All requirements apply to MLTS manufactured, imported, offered for first sale or lease, first sold or leased, or installed after February 16, 2020.