AUTHORITY ROUTING

Emergency Response Link (ERL)

Emergency Response Link (ERL) connects verified subscriber locations to the correct Authority Having Jurisdiction (AHJ), helping alarm monitoring centers, service providers, and emergency communications professionals dispatch incidents with greater speed, accuracy, and confidence.

VERIFIED JURISDICTION INTELLIGENCE

Route Every Alarm to the Right Authority

Emergency Response Link uses continuously maintained spatial and jurisdictional data to automatically identify the correct responding agency for each subscriber location, reducing manual effort and improving dispatch accuracy

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Accurate AHJ Identification

Automatically match subscriber locations with the appropriate police, fire, EMS, PERS, or PSAP jurisdiction using verified location intelligence.

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Faster Dispatch Decisions

Reduce manual jurisdiction lookups and help monitoring personnel route emergency notifications more efficiently.

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Continuously Verified Data

Rely on managed spatial and jurisdictional datasets that are audited and maintained to support accurate emergency routing.

 

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LOCATION INTELLIGENCE

Know the Right Jurisdiction Before Dispatch

Emergency response begins with accurate jurisdiction information. Emergency Response Link automatically associates subscriber addresses with the correct Authority Having Jurisdiction, helping eliminate uncertainty before emergency notifications are sent and improving operational efficiency for monitoring centers.

BUILT FOR OPERATIONAL CONFIDENCE

Automate Jurisdiction Management

Rather than relying on manual jurisdiction tables or outdated records, Emergency Response Link provides an automated, fully managed solution that helps organizations maintain accurate routing information as jurisdictions evolve over time.

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45

years of industry innovation leadership

1000
+

NG9-1-1 networks displayed

410
M+

9-1-1 transactions annually

4.7
M+

text-to-9-1-1 messages received

CONNECTED SOLUTIONS

Build a Smarter Routing Ecosystem

Emergency Response Link works alongside Intrado's routing, GIS, NG9-1-1, and emergency communications solutions to help organizations improve location accuracy, routing confidence, and emergency response outcomes.

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Locate Before Route

Validate caller location before routing emergency calls to improve accuracy and reduce routing errors.

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GIS

Support accurate jurisdiction determination with trusted mapping and geospatial data designed for emergency communications.

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ERS

Route emergency calls to the appropriate PSAP with cloud-based routing designed for modern emergency communications.

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NG9-1-1 Core Services

Build a standards-based NG9-1-1 environment that supports intelligent routing, interoperability, and future-ready communications.

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Professional Services

Deploy and optimize emergency communications solutions with planning, implementation, and ongoing operational support.

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Cybersecurity

Protect routing infrastructure, jurisdictional data, and critical communications with security designed for mission-critical environments.

Frequently Asked Questions

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PSAP SOLUTIONS

Smarter call handling and faster emergency response.

Our powerful call handling and management systems are backed by a deep understanding of emergency response protocol.

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NIS SOLUTIONS

Secure, reliable networks for critical communications.

Call routing, location and data solutions connect subscribers to emergency services and keeps OSPs compliant.

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ENTERPRISE SOLUTIONS

Protect people & operators with trusted alerts

Keep employees safe regardless of where they work while complying with state and federal regulations.