MDR for Public Safety

Managed Detection & Response Services

Our 24/7/365 Managed, Detection, and Response (MDR) service is purpose-built for Public Safety Answering Questions (PSAPs), 9-1-1 agencies, and emergency service providers. We provide round the clock visibility into your mission-critical systems. Detect and neutralize threats before they impact your ability to serve the public.

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Core Capabilities for Public Safety Agencies
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Actionable Reporting & Dashboards

Clear, real-time reporting helps your team understand threats, document incidents, and maintain full visibility for audits and leadership.

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Real-Time Threat Detection

We detect signs of compromise early using behavioral analytics, AI, and advanced rulesets tailored to public safety operations.

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Continuous Environment Monitoring

Your systems are under constant watch, ensuring your entire PSAP and critical tools are protected 24/7.

 

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Proactive Threat Hunting

We don’t wait for alerts. Our analysts actively search for hidden threats, including lateral movement, privilege escalation, and insider risks.

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A Critical Line of Defense for Emergency Services

In public safety, seconds matter. Disruptions caused by ransomware, system breaches, or network outages can delay emergency response and put lives at risk. As attackers increasingly target government and critical infrastructure, real-time monitoring and rapid incident response have become operational necessities. Our MDR service is designed to protect your most sensitive environments: 9-1-1 call centers, public safety critical systems, and communications networks.

How Our Service Works

Our MDR solution integrates seamlessly into your IT infrastructure, whether you're on-premises, cloud-based, or running hybrid systems. Once connected, we continuously monitor logs, network activity, and endpoints across your environment. Any anomaly is immediately investigated by our expert analysts, and we take swift action when threats are confirmed.
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Over 45 Years of Success
1
st

ever Text-to-9-1-1 solution

410
M+

9-1-1 transactions​ annually​

4.7
M+

text-to-9-1-1 messages received

45

years of industry Innovation​ & Leadership

1000
+

NG9-1-1 networks displayed​

130
M+

NG9-1-1 transactions

#
1

E9-1-1 footprint​ in the U.S

6000
+

primary & secondary PSAP connections​

36
M+

citizens served over A9-1-1® network

Frequently Asked Questions

Stay Online. Stay Secure.

You protect the public. We help protect you. Talk to our team today to learn how we can support your mission.
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