Video: A Closer Look at City of Columbus Enhancing NG911 with Text Translation

In 2025, the City of Columbus, Ohio, home to nearly 907,000 residents and one of the fastest-growing cities in the Midwest, became one of the first municipalities in their region to implement Video-to-911 and Text-to-911 Translation technologies. These advancements were part of a broader effort to modernize emergency communications, eliminate communication barriers, and better serve the city’s diverse, multilingual population.

Watch the video to learn how these enhancements are helping improve public safety response times and connect with the local community on a deeper level.

TXT29-1-1 by Intrado

TXT29-1-1 by Intrado

Texting to 9-1-1 saves lives - really. Texting to 9-1-1 is a reality.What began as a ground-breaking solution for the hearing-impaired community...

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PSAP Initiated Multimedia

PSAP Initiated Multimedia

Video or photos, seamlessly integrated into the call flow—and controlled by call handlers The ability to stream live video or send a picture as...

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Connecting Help to Those in Need

Connecting Help to Those in Need

Saving lives by improving public safety outcomes.

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