Video: City of Columbus Enhances NG911 with Multimedia and Text Translation

In 2025, the City of Columbus, Ohio, home to nearly 907,000 residents and one of the fastest-growing cities in the Midwest, became one of the first municipalities in their region to implement Video-to-911 and Text-to-911 Translation technologies. These advancements were part of a broader effort to modernize emergency communications, eliminate communication barriers, and better serve the city’s diverse, multilingual population.

Watch the video to learn how these enhancements are helping improve public safety response times and connect with the local community on a deeper level.