Video: A Closer Look at Multimedia to 911

By Marie Thiele-Mironova, Sr. Marketing Manager

May 8, 2025

PSAP video Multimedia

A Closer Look at Multimedia Video to 911

Imagine you’ve just been in a crash on the side of a freeway — you're disoriented, unsure of your exact location, and there are no visible landmarks or street signs to guide you. In these situations, the ability to send video-to-911 (Multimedia) from the scene can be incredibly valuable.

By showing dispatchers your surroundings in real time, they can more accurately pinpoint your location and better understand the situation. This not only speeds up response times but also helps first responders arrive more prepared to provide the right assistance.

Watch the video to learn how the City of Columbus is leading the way to improving public safety response times.