911 Call Center Cybersecurity - Protecting the PSAP

By Intrado

Feb 28, 2025

PSAP Cybersecurity Product Brief

Comprehensive Cybersecurity Services for 911 Call Centers, PSAPs and ECCs

 

Public Safety Answering Points (PSAP) play a crucial role in emergency response, answering calls and sending first responders. Cyber threats can disrupt these operations, delay help, and expose sensitive data. As your cybersecurity partner, we work alongside you to protect your entire PSAP – not just the 911 system – ensuring seamless operations, regulatory compliance, and public trust.

How We Support and Safeguard your PSAP

  • 24/7 Monitoring Detection & Response | Security Operations Center (SOC)

  • Incident Response Planning | Incident Response (IR) Consulting 

  • Penetration Testing 

  • Risk & Vulnerability Assessments 

  • Security Awareness Training 

  • Cybersecurity Readiness Drills (TTX)

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