Why Enterprise 9-1-1 Compliance Can't Wait

Recent FCC Guidance Increases the Imperative for Organizations to Ensure Kari's Law and RAY BAUM'S Act Compliance

Organizations have an obligation to ensure a safe working environment. U.S. federal legislation, including Kari’s Law and RAY BAUM’s Act, have codified national requirements for processing of 9-1-1 calls and location management.

Despite ongoing efforts, many organizations still struggle to fully understand what compliance with these laws entails and how to achieve it for multi-line telephone systems (MLTS).

Recent publications from the Federal Communications Commission (FCC) in July 2025 have offered additional clarification to help close this knowledge gap. Failure to achieve compliance exposes organizations to significant safety, financial, and reputational risks. Beyond monetary penalties, FCC enforcement actions may also compel companies to implement corrective measures and adhere to ongoing reporting requirements.

In this Metrigy issue paper exclusively from Intrado, we examine:

• The current state of Enterprise 9-1-1 compliance based on Metrigy research
• Why achieving FCC compliance is critical and what true compliance looks like
• Key steps organizations should take to meet. Kari's Law and RAY BAUM'S Act