When disaster strikes, leadership in the 9-1-1 center becomes more than just coordination, it becomes a lifeline.
Join us for the next Share. Solve. Evolve. webinar "Leading During Disaster" hosted by D. Jeremy DeMar, Intrado's Senior Government & Regulatory Affairs Manager. This will be a powerful conversation with 9-1-1 professionals who've experienced crisis situations firsthand.
From hurricanes and wildfires to mass casualty events, these experts will share how they led their teams through chaos—making split-second decisions, managing surging call volumes, and staying calm when every second counted.
What You'll Learn:
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Real-world leadership strategies during high-pressure emergencies
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Lessons learned from major disaster incidents
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How to prepare your PSAP for the unexpected
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Tips for supporting and protecting your team in high-stress moments
Meet the Panel:
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Whitney Wilson | Deputy Director of Emergency Communications for the City of Roswell, GA
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April Ford | Director of Emergency Communications, Springfield-Green Co. 9-1-1
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Pokey Harris | Executive Director, North Carolina 9-1-1 Board Department of Info Tech
