This Share. Solve. Evolve. Webinar hosted by D. Jeremy DeMar, Intrado's Senior Government & Regulatory Affairs Manager, shines a spotlight on the unique mental health challenges faced by emergency communications professionals. From call takers to dispatchers, 911 personnel are the lifeline in every crisis—navigating intense, high-stakes situations while often putting their own well-being on the back burner.
In recognition of Mental Health Awareness Month, we’ll explore actionable strategies to support mental wellness, highlight successful peer support initiatives, and examine how evolving resources are helping foster a healthier, more resilient 911 workforce.
Join us to learn strategies to help support the mental health of the first, first responders.
Date: Wednesday, May 28
Time: 1 PM EST / 10 AM PST
Panelists: Melissa Alterio (Director of Cobb County DEC 911), Tina Buneta (Director of Aurora911)
Topics we’ll cover:
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The Mental Toll of the Headset: Understanding the emotional and psychological weight of working in emergency communications
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Peer Support in Practice: How agencies are building strong internal support systems
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Tools That Make a Difference: Tech-enabled solutions and wellness resources that reduce burnout and stress
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Culture Shift: Encouraging open conversations around mental health and normalizing help-seeking behaviors
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Future-Focused Support: How evolving NG911 systems can include features that account for responder well-being
Register today to secure your spot.
