On-Demand Webinar: NG9-1-1 Conversations, Part 2: What OSPs Need to Know

The transition to NG9‑1‑1 is well underway — but for many Originating Service Providers (OSPs), the real‑world execution is proving far more complex than the requirements alone suggest.

On the first anniversary of the FCC’s announcement that 9-1-1 Authorities could start filing Requests for Service, this installment of our NG9-1-1 Conversations series features regulatory and technical experts who will pull back the curtain on what’s actually happening in the field. In a live, discussion based format, the team will explore how the FCC’s NG9-1-1 Transition Framework lines up with deployment activity, deployment challenges that have emerged, what OSPs should be doing now to stay compliant and avoid surprises, and up-to-the minute status of Requests for Service, Challenges to Validity, and Mutual Agreements between 9-1-1 Authorities and OSPs.

You'll Learn:

  • What can we glean about the transition from How Phase II activity is showing up in public FCC and state dockets and what OSPs can learn from reviewing them

  • Why mutual agreements, challenges, and extensions occur, and what they typically signal about deployment readiness

  • Common MLTS and interoperability issues emerging in Phase II and why they matter to OSPs

  • Who is responsible for what across OSPs, PSAPs, and NG9‑1‑1 core service providers, including where responsibilities are not clearly defined in the order

  • Best practices for communicating compliance to the right state and local stakeholders

This session offers an honest, behind-the-scenes conversation about public dockets, RFS filings, extensions, interoperability challenges, and shared responsibilities across OSPs, PSAPs, and NG9-1-1 core service providers. Attendees will leave with practical guidance, clearer expectations, and a better understanding of how to navigate Phase II with confidence.

Panelists:

  • John Snapp – VP Technology, Intrado

  • Sean Ward – VP Deputy General Counsel, Intrado

  • Jerry Wilke - Director, Sales Engineering, Intrado

Moderator:

  •  Lauren Kravetz – VP Government Affairs, Intrado