Adan Pope

Chief Technology Officer

Adan Pope

Chief Technology officer

Change is hard. After what feels like a lifetime in the world of large-scale communications infrastructure technology and transformation, I have landed on that simple yet sometimes brutal truth. The expectations of the public for the latest and greatest services, delivered with extraordinary efficiency and reliability, can stress even the most well-tuned organization and can result in progress that is perceived as slow and overly deliberated.

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Technology provides a solution and can help to drive change, but only when it is well understood, well integrated, and adapted to suit the needs of the organization without disrupting well-honed workflows. I believe that it is important for emergency communications to transform rationally and with strategic intent. That goal starts with an understanding of how all these new and cool technologies work and what they can do. This is why I like to write about technology. By fostering industry dialog, perhaps we can figure out how to best adapt the latest innovations from the computing, telecommunications, and information industries into emergency communications infrastructure and workflows.

 As you will see in my posts, I like to start by asking the question “Why?” a lot. Why this tech or why that approach? With so many technology choices on the market and with so many successes and failures in the past, I imagine that many of you question whether you should do something just because you can do something. That’s a very valid and self-aware question. I ask myself that question every day as a technology leader and innovator. We don’t all have to be experts on every new technology to decide on how to best make use of it, we just need an informed point of view for what it means to your organization. That starts with Why.

 So, yes, change is hard. Transformation takes an inordinate amount of patience and empathy, an exacting focus on the public experience, and a dose of digital curiosity. I hope you will find these blogs can help with the latter. Don’t be afraid to ask why. The answers to your problems are probably out there already somewhere.



4 min read

Why Dashboards?

At the end of 2022, the FCC (Federal Communications Commission) laid down the gauntlet on improving 911 reliability by...

3 min read

Why Forest Guides?

The move to an IP-based infrastructure offers numerous benefits, some of which will be used every day, and some will...

9 min read

Why NG911 (And Not Not NG911)

Having spent many years as a technologist in the telecommunications industry, I was hoping to see more enthusiasm for...

8 min read

Why Edge Computing?

In the coming weeks, Intrado will introduce the Sonic EDGE, an alternate configuration of the Sonic G3, and a...

7 min read

Why Zero Trust?

I was raised with the old adage that you had to “take the bad with the good.” Your heavy-duty pickup truck comes in...

3 min read

Private Wireless: Just One Voice Call Makes You a Regulated Carrier

Hidden beneath the buzz of 5G wireless network rollouts was the FCC auction of a band of spectrum that could spur a...

4 min read

Why Nationwide ESInets?

Cybersecurity experts often refer to the dangers to an enterprise in terms of their threat surface—all the ways in...

5 min read

The Cloud Story is a Data Story

Those of us from the information technology profession did you a disservice many years ago when we first drew the...


1 min read

Private Wireless for Enterprises

Managing Complexity, Location and Reporting Requirements

The vision of private wireless was mostly adatanetwork. But...

1 min read

Readying Low Earth Orbit Satellite Services for Emergency Communications

Readying Low Earth Orbit Satellite Services for Emergency Communications

The much-talked-about convergence of...