3 min read
Emergency Communication Centers (ECCs), or Public Safety Answering Points (PSAPs), serve as the vital first link between communities and emergency responders. The reliability and performance of their technology systems can literally mean the...
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5 min read
March 25, 2026, marked the first anniversary of the FCC's announcement that 9-1-1 Authorities could begin filing Requests for Service under the...
2 min read
By Nina Hymel
In moments of crisis, before emergency vehicles arrive or flashing lights appear, one connection sets everything in motion. It’s not always visible,...
4 min read
Every year, emergency call centers in the United States handle an estimated 240 million 9-1-1 calls, making location the single most critical piece...
1 min read
We’re excited to share some outstanding news. Intrado OneAlert™ has been named a winner of theBest of Enterprise Connect 2026 Awards, earning the...
4 min read
In an era where smartphones can pinpoint a coffee shop within meters, it is easy to assume that emergency services have access to equally precise and...
5 min read
When the FCC adopted Order 24-78, it gave non-nationwide originating service providers (OSPs) a 12-month window to comply with NG9-1-1 service...
3 min read
Recently, we published a whitepaper that deep dives into how Advanced Automatic Collision Notifications (AACN) can save over 2000 lives a year in the...
3 min read
In today’s rapidly evolving technological landscape, emergency communications centers (ECCs) — also known as Public Safety Answering Points (PSAPs)...
3 min read
Emergency Communication Centers (ECCs), also known as Public Safety Answering Points (PSAPs), are the lifeline of public safety, responsible for...
