1 Min Read
Every year, communities across the country pause to recognize National 988 Day of Awareness, a date chosen deliberately, echoing the three digits that have become a lifeline for millions of Americans. It falls during Suicide Prevention Week, a time...
1 Min Read
Every second matters after a serious collision, but today, getting help moving fast still depends on someone being able to call 9-1-1 and describe what happened. Intrado's Advanced Automatic Collision Notification (AACN), demoed by John Snapp, changes...
3 Min Read
August is National Wellness Month, a time dedicated to promoting healthy habits and prioritizing wellbeing. For many professionals, that means finding better work-life balance or making time for self-care. But for telecommunicators clocking in to high...
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1 Min Read
Effective emergency communication depends on delivering the right message to the right people at the right time. Now, organizations that operate in French-speaking and bilingual environments can do so more effectively with Intrado OneAlert™, now...
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2 Min Read
This summer, millions of fans bounced between the US, Canada, and Mexico for the World Cup. Good news: 9-1-1 works the same everywhere: same number, dial it, get help. But what happens after you dial is different depending on which country you're in.
3 Min Read
There's a pattern emerging among smaller ILECs and rural carriers grappling with FCC 24-78 and the transition to NG9-1-1. Many look at Phase 1 (delivering 9-1-1 traffic via SIP to their local 9-1-1 Authority) and see it as something manageable that can...
3 Min Read
During an emergency, getting help to the right place and the right people inside your organization at the same time is most important. Many organizations already rely onIntrado Emergency Response Services (ERS) to ensure emergency calls are routed...
4 Min Read
Public Safety Answering Points (PSAPs) and emergency communications centers across North America are expected to answer true emergencies in seconds—yet a large share of incoming calls are routine, administrative, or better handled by another service. The...
2 Min Read
Safety is a shared responsibility across organizations whether you operate an enterprise campus, school district, government facility, or healthcare system. Protecting people, assets, and operations requires more than traditional safety measures. It...
