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Mapping and Fragmented Location Data

4 min read

When Maps Don’t Talk: How Fragmented Location Data is Slowing Emergency Response in the U.S.

Every year, emergency call centers in the United States handle an estimated 240 million 9-1-1 calls, making location the single most critical piece of information in public safety response. Yet despite this scale, many Public Safety Answering Points...

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OneAlert wins Best Innovation in Security and Compliance at Enterprise Connect

1 min read

Intrado OneAlert™ Wins Best Innovation in Security & Compliance at Enterprise Connect 2026

We’re excited to share some outstanding news. Intrado OneAlert™ has been named a winner of theBest of Enterprise Connect 2026 Awards, earning the...

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4 min read

The Hidden Crisis: Why Location Data Fails in Emergency Responses

In an era where smartphones can pinpoint a coffee shop within meters, it is easy to assume that emergency services have access to equally precise and...

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NG9-1-1 for Small and Rural Carriers- Why 12 Months Go Faster Than You Think

5 min read

NG9-1-1 for Small and Rural Carriers: Why 12 Months Go Faster Than You Think

When the FCC adopted Order 24-78, it gave non-nationwide originating service providers (OSPs) a 12-month window to comply with NG9-1-1 service...

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3 min read

Understanding VEDS: Standardized Crash Data That Saves Lives

Recently, we published a whitepaper that deep dives into how Advanced Automatic Collision Notifications (AACN) can save over 2000 lives a year in the...

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Narrowing the Cybersecurity Knowledge Gap

3 min read

Narrowing the Cybersecurity Knowledge Gap: Elevating Cloud-Based Solutions for Emergency Call Center Personnel

In today’s rapidly evolving technological landscape, emergency communications centers (ECCs) — also known as Public Safety Answering Points (PSAPs)...

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Intrado Blog | Local Survivability for Emergency Call Centers

3 min read

Local Survivability - The Key To Cloud Migration for Emergency Call Centers

Emergency Communication Centers (ECCs), also known as Public Safety Answering Points (PSAPs), are the lifeline of public safety, responsible for...

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2 min read

How Intrado OneAlert™ Elevates Safety and Communication in Healthcare Facilities

In healthcare, a delay of even a few seconds can change a patient’s outcome. Hospitals, clinics, and long-term care facilities rely on fast, accurate...

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1 min read

Intrado Wins the 2026 BIG Innovation Award

We’re thrilled to announce that Intrado has been honored with the 2026 BIG Innovation Award for Intrado's AI text translation functionality.

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1 min read

Caring About People - Intrado's CAP Program

Since 1988, Intrado has been committed to supporting its employees through life's toughest moments. At the heart of this commitment is the CAP...

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