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Cybersecurity Awareness Month: Intrado’s Innovations for Securing Public Safety Communications

October marks Cybersecurity Awareness Month, a time when businesses, organizations, and individuals come together to promote the importance of staying safe in the digital world.

As a longstanding leader in our industry, we understand that security must be integrated into our products and the networks they operate on from the very beginning—not as an afterthought. This approach applies to our cloud-based solutions, such as LifeHub, and our hybrid offerings like VIPER as a Service. Our NG911 Emergency Services IP Network (ESInet) includes both geo-redundancy as well as advanced data encryption and other security to help deliver the 5-9s uptime you and your communities demand from 911 services.

Why Cybersecurity Matters

Protecting data is a top priority for organizations. A cybersecurity breach can severely disrupt essential services, potentially endangering lives and harming businesses. This is why cybersecurity protocols are essential, ensuring that systems always remain secure and operational.

Cybersecurity measures not only protect sensitive data but also build trust, prevent financial losses, and ensure regulatory compliance. Proactive defenses, regular monitoring, and employee training are key to staying ahead of evolving digital threats.

Tips to Help Stay Safe Online

It’s crucial that users, both at work and at home, take steps to protect their personal information and devices.

Here are a few simple tips you can follow:

  • Recognize and Report Phishing: Be cautious of suspicious emails or messages that ask for personal information or contain unfamiliar links.

  • Use Strong Passwords: Create unique passwords and update them regularly.

  • Turn on Multi-Factor Authentication: Adding an extra layer of security can prevent unauthorized access.

  • Update Software: Regular updates help patch security vulnerabilities that hackers may exploit.

Staying Vigilant in the Face of Cybersecurity Threats

Throughout Cybersecurity Awareness Month, Intrado is doubling down on efforts to educate our partners, customers, and employees on best practices. Internally, we provide ongoing training to ensure our teams stay aware of any threats. Externally, we work with our customers to ensure that the communication systems we provide are as secure as possible.

The digital world is constantly evolving, and with it, the threats we face. Intrado is committed to staying at the forefront of cybersecurity innovations, ensuring that our customers and partners remain protected. This month serves as a reminder for all of us to stay proactive and vigilant in protecting the digital spaces we rely on daily.

If you would like help enhancing the security posture of your PSAP, please get in touch with us at www.intrado.com/contact

Intrado – Always there in an emergency.

 

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