9 min read
At Intrado, we’re not just connected to public safety through the technology we build — we’re connected through personal experiences. Many of our team members have encountered first responders during some of life’s most difficult and unexpected...
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2 min read
Before flashing lights or wailing sirens, there’s always a voice behind the phone, calm, clear, and ready to help. That voice belongs to a 911...
3 min read
In 2025, the City of Columbus, Ohio, home to nearly 907,000 residents and one of the fastest-growing cities in the Midwest, became one of the first...
3 min read
FCC compliance can feel like threading a legal needle—especially with new Next Generation 911 (NG911) requirements now in effect. As of March 25,...
3 min read
As of Tuesday, March 25, 2025, 911 Authorities could begin to issue Next Generation 911 (NG911) service requests under the FCC's transition order....
1 min read
In every emergency, there’s one voice that is heard before sirens ever wail or lights begin to flash. It’s not always the first one we see—but it is...
1 min read
Colleges and universities face an evolving set of safety challenges. From natural disasters and medical emergencies to security threats and active...
1 min read
When a 911 outage occurs, OSPs must notify PSAPs promptly so they can, in turn, notify the public. This workflow is essential to minimize disruption...
2 min read
Behind every emergency call, there’s a team of dedicated professionals working tirelessly to keep our communities safe. Intrado previously hosted a...
2 min read
At Intrado, we know 911 telecommunicators are the first lifeline in any emergency. They answer the call in moments of crisis, guiding people through...
