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Glossary of Terms

Understand basic Public Safety definitions and terms.

ALISA

Definition:

Automatic Location Identifier with Selective Routing Addition. An Intrado national ALI database product.

Selective Router Bridge/Transfer

A scenario where IEN Voice has delivered a call to a PSAP supported by IEN Voice. That PSAP chooses to bridge on a PSAP that is not connected...

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Real-Time

An operating mode in which the information to be handled is sent, processed, and returned in a time interval that is short relative to the...

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Busy Tone

The sound provided to a caller to indicate the desired destination is unavailable. (60 IPM (interruptions per minute).)

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