3 Min Read
Employee Spotlight Featuring Yan Roberts
Driving Intrado’s Brand Vision As Lead Graphic Designer
2 Min Read
Intrado at NENA 2025: What to Expect and Where to Find Us
We’re counting down the days to NENA 2025, and if you’re heading to Long Beach, we hope to see you there! This year’s show is shaping up to be one of the most exciting yet, and the Intrado team has a lot planned for the conference. From product demos and...
4 Min Read
The 911 Regulatory Roadmap for OSPs: What’s Here, What’s Ahead, and How to Stay Prepared
At Intrado, we understand the complexity of regulatory compliance—because we’re in it with you. We partner with service providers, public safety answering points (PSAPs), enterprises, and schools every day to solve complex problems and comply with state...
9 Min Read
Honoring the Heroes Among Us: Intrado’s First Responder Appreciation Week
At Intrado, we’re not just connected to public safety through the technology we build — we’re connected through personal experiences. Many of our team members have encountered first responders during some of life’s most difficult and unexpected moments....
2 Min Read
Intrado's Everyday Heroes - the ECRC
Before flashing lights or wailing sirens, there’s always a voice behind the phone, calm, clear, and ready to help. That voice belongs to a 911 telecommunicator.
3 Min Read
Voice of the Customer: City of Columbus Elevates Emergency Response with Intrado’s Video-to-911 and Translation Technologies
In 2025, the City of Columbus, Ohio, home to nearly 907,000 residents and one of the fastest-growing cities in the Midwest, became one of the first municipalities in their region to implement Video-to-911 and Text-to-911 Translation technologies. These...
3 Min Read
FAQs: A Quick Guide to FCC 24-78 and NG911 Compliance for OSPs
FCC compliance can feel like threading a legal needle—especially with new Next Generation 911 (NG911) requirements now in effect. As of March 25, 2025, 911 Authorities can request NG911 service, triggering compliance obligations for Originating Service...
3 Min Read
NG911 Service Requests & FCC 24-78: A Quick Guide for PSAPs
As of Tuesday, March 25, 2025, 911 Authorities could begin to issue Next Generation 911 (NG911) service requests under the FCC's transition order. What is a service request? In short, it’s the formal way a 911 Authority – whether that’s a state-level...
1 Min Read
Recognizing Everyday Heroes: The First First Responder
In every emergency, there’s one voice that is heard before sirens ever wail or lights begin to flash. It’s not always the first one we see—but it is always the first to respond.