VIDEO | Shaping the Future of Public Safety: Key Findings from Intrado's State of the 9-1-1 Industry Report

What did the 2025 State of the 9-1-1 Industry Report reveal and what does it signal for the future of 9-1-1?

In this exclusive roundtable interview, Intrado CEO Joe Custer and Chief Strategy Officer Brian Davenport join the authors of Intrado's 2025 State of the 9-1-1 Industry Report — Lauren Kravetz, VP of Government Affairs, and John Snapp VP of Technology — to unpack the report's key findings and discuss what these insights signal for the year ahead.

Hear candid perspectives on policy and funding trends, technology adoption, workforce challenges, and the evolving expectations placed on emergency communications. The conversation also offers an early look at the themes and questions shaping the 2026 State of the 9-1-1 Industry Report — and why this next edition will be critical for agencies, partners, and industry leaders alike.

Watch the video to hear directly from the executives shaping the report.

Pre‑register for early bird access to Intrado's 2026 State of the 9-1-1 Industry Report (coming June 2026) to be among the first to receive the insights, analysis, and forward‑looking intelligence defining the future of 9-1-1.  Download the 2025 report here.