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Cloud Native NG 9-1-1 Call Handling
For years, Intrado has been the gold standard for 9-1-1 solutions. Now we take 40+ years of experience with 9-1-1 to bring you VIPER NextGen, our cloud native, browser-based call handling solution for public safety answering points (PSAPs) and Emergency Call Centers (ECCs).
If you are running a PSAP or an ECC, you know you have choices. As you look at moving forward your call handling requirements should probably include:
- Modern, streamlined user experience for call takers, supports both map-centric and activity-centric views
- NG 9-1-1 Support
- ESInet Interoperability and Compatibility
- NENA I3 Compatibility
Intrado VIPER NextGen is a solid foundation for i3 compliant, NG 9-1-1 applications, allowing PSAPs of any size to easily transition to a flexible, scalable, robust cloud native model.
Progressive, New Features Further Empower Agents
- Cloud hosted scalability and performance
- Fast to deploy – minimal up-front cost or expense
- No maintenance, upgrades or security patches to worry about
- Fully NG 9-1-1 compliant, full ESInet and NENA i3 support
- True geo redundant hosting for maximum uptime and reliability
- Robust, industry leading ECaTS analytics
- Flexible CAD and PBX integration options
Download Full Brief
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