E9-1-1 for Microsoft Teams

Ensure safety and compliance with an E9-1-1 service certified and supported by Microsoft.

Route Calls to the Right 9-1-1 Center with Dispatchable Location Details Included

Intrado's E9-1-1 solution for Microsoft Teams with Direct Routing processes 9-1-1 calls by routing the call and location information from the cloud to the appropriate PSAP. It also offers standardized E9-1-1 capabilities for clients using multi-vendor Unified Communications (UC) environments.

ERS_onealert_4

Protect Onsite & Remote Workers

Support Complex Environments

Enhance Notifications

Total E9-1-1 Regulatory Compliance

In complex enterprise environments, where various UC platforms and deployment models are often used, Intrado E9-1-1 solutions help you comply with all state and federal E9-1-1 regulations and requirements for multi-line telephone systems (MLTS), including Kari’s Law and RAY BAUM’s Act.

intrado_compliance9

microsoft teams e911 security

Improve Emergency Response

In addition to Microsoft Teams' IM chat and 3-way conference capabilities, Intrado E9-1-1 solutions can deliver enhanced security messaging through:

Crisis email alerts
Desk alert screen popups
Multiparty emergency bridging

Safeguarding Every 9-1-1 Call

If for any reason a 9-1-1 call from Microsoft Teams cannot be routed to the local PSAP, Intrado's U.S.-based Emergency Call Relay Center will provide initial support and connect callers to the appropriate 9-1-1 center. We own and operate the ECRC 24/7/365 and it's fully staffed with highly trained, APCO certified telecommunicators.

911 Voice Translation Transcription

Experience & Stability

Spanning five decades of safety expertise with the largest E9-1-1 and NG9-1-1 footprint in the U.S.

More Coverage

Connections to more than 6000 public safety answering points across North America.

Superior Network Reliability

Continuous E9-1-1 call routing service 24/7/365 over a geo-redundant network with no single point of failure.

Easier Integration

Native sync of Emergency Response Locations with Emergency Routing Service using Intrado’s proprietary API.

More Alerting Capabilities

Crisis alert includes time, location, callback number, and name, with multimodal mass communications also available.

Competitive Pricing

Easy to understand pricing based on the number of users with no unexpected pricing changes.

Protect Every Call. Prepare for Every Emergency.

Ensure emergency calls are routed accurately and responders receive the location information they need when seconds matter most.

Screen Shot 2023-03-15 at 10.34.45 AM

VIDEO

E9-1-1 FAQs

What is E911? Get an overview of regulatory info, common issues companies face, and strategies to overcome challenges.

Learn More

New Project (2)

WEBINAR

E911 in the Hybrid Age

Intrado's panel of experts discuss how to address remote work, multivendor UC and on-premises/cloud deployments.

Learn More

2021_1021_NextGen911-1

WHITEPAPER

E911 & UCaaS

Enterprise 911 location and call routing requires automation to reduce or eliminate manual processes for user location.

Learn More