EMERGENCY COMMUNICATION SERVICES

Emergency Data Broker

Connect emergency data directly to public safety with Intrado Emergency Data Broker (EDB). Built for today's connected world, EDB securely delivers verified emergency information, location details, and Requests for Assistance from IoT devices, alarms, telematics, and smart technologies to the appropriate Public Safety Answering Point.

CONNECTED EMERGENCY INTELLIGENCE

Turn Emergency Data into Faster Response

Emergency Data Broker helps organizations connect modern technologies with emergency services by delivering verified, contextual information directly to public safety. The result is better situational awareness, faster dispatch, and more informed emergency response.

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Connect Any Emergency Source

Transmit Requests for Assistance from alarms, telematics, IoT devices, wearables, smart buildings, and other connected technologies through a single standards-based platform.

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Deliver Rich Emergency Data

Share location, sensor alerts, video, medical information, floor plans, and other contextual data that helps dispatchers and first responders better understand every emergency.

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Improve Situational Awareness

Correlate multiple data sources into a single emergency event so Public Safety Answering Points receive meaningful, actionable information that supports faster decision-making.

 

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CONNECTED EMERGENCY DATA

Connect Every Emergency Data Source

Emergency information can originate from alarms, connected vehicles, wearable devices, smart buildings, IoT sensors, and other connected technologies. Emergency Data Broker brings these sources together through a single integration point, helping organizations securely deliver verified emergency information to the appropriate Public Safety Answering Point.

ACTIONABLE EMERGENCY INTELLIGENCE

Deliver Context That Supports Better Decisions

Emergency response depends on more than knowing where an incident occurred. Emergency Data Broker delivers contextual information that helps telecommunicators and first responders better understand the situation before resources are dispatched, supporting faster assessments, improved situational awareness, and more informed emergency response.

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45

years of industry innovation leadership

1000
+

NG9-1-1 networks displayed

410
M+

9-1-1 transactions annually

4.7
M+

text-to-9-1-1 messages received

CONNECTED PUBLIC SAFETY SOLUTIONS

Extend the Value of Emergency Data

Emergency Data Broker is one part of a connected emergency communications ecosystem. Pair EDB with Intrado's routing, location, GIS, and NG9-1-1 solutions to deliver richer information, improve routing accuracy, and support faster emergency response.

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Emergency Response Link (ERL)

Deliver accurate dispatchable location information that helps route emergency communications to the correct jurisdiction.

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DirectRoute

Securely route enterprise emergency calls to the appropriate Public Safety Answering Point with trusted location intelligence.

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GIS

Strengthen emergency response with authoritative geospatial data that validates locations and supports accurate routing decisions.

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NG9-1-1 Core Services

Provide the standards-based infrastructure that securely routes emergency communications and supports next-generation public safety networks.

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Voice Translation & Transcription

Convert multilingual emergency conversations into actionable information through real-time translation and transcription that helps telecommunicators respond with confidence.

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Professional Services

Plan, deploy, integrate, and optimize emergency communications solutions with guidance from Intrado's public safety experts.

Frequently Asked Questions

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PSAP SOLUTIONS

Smarter call handling and faster emergency response.

Our powerful call handling and management systems are backed by a deep understanding of emergency response protocol.

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NIS SOLUTIONS

Secure, reliable networks for critical communications.

Call routing, location and data solutions connect subscribers to emergency services and keeps OSPs compliant.

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ENTERPRISE SOLUTIONS

Protect people & operators with trusted alerts

Keep employees safe regardless of where they work while complying with state and federal regulations.