Accurate Emergency Routing
Route emergency calls to the appropriate PSAP using accurate, dispatchable location information that helps emergency responders identify where assistance is needed.
ENTERPRISE E9-1-1 SOLUTIONS
Emergency Routing Service (ERS) helps organizations support E9-1-1 compliance by delivering accurate location information and routing emergency calls to the appropriate Public Safety Answering Point (PSAP). Whether employees work on-site, remotely, or across multiple locations, ERS provides the routing intelligence needed to help emergency responders act quickly and confidently.
EMERGENCY ROUTING INTELLIGENCE
ERS combines accurate location information, intelligent emergency routing, and cloud-based infrastructure to help organizations strengthen E9-1-1 compliance, improve emergency response, and support employee safety across today's dynamic work environments.
Route emergency calls to the appropriate PSAP using accurate, dispatchable location information that helps emergency responders identify where assistance is needed.
Address evolving emergency communications requirements, including Kari's Law and Ray Baum's Act, through technologies designed to support compliance initiatives and operational readiness.
Support employees across corporate offices, campuses, hybrid workplaces, and remote environments with reliable emergency routing and location intelligence.
MODERN WORKFORCE SAFETY
Today's employees work from corporate offices, branch locations, home offices, and everywhere in between. ERS helps organizations maintain accurate emergency routing and dispatchable location information across dynamic work environments, supporting faster response and greater confidence that emergency calls reach the appropriate PSAP.
DUTY OF CARE
Meeting E9-1-1 requirements is only part of protecting today's workforce. ERS enables organizations to strengthen their duty of care by improving emergency response capabilities, supporting business continuity, and helping employees receive timely assistance wherever work takes place.
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EXPLORE RELATED SOLUTIONS
Emergency Routing Service works with Intrado's enterprise safety, location intelligence, and emergency communications solutions to help organizations improve compliance, strengthen response capabilities, and better protect employees wherever they work.
Extend emergency preparedness beyond E9-1-1 with panic notifications, emergency alerts, incident management, and coordinated response capabilities designed for today's workplaces.
Communicate quickly during emergencies with mass notification capabilities that deliver timely information across multiple channels to employees, visitors, and stakeholders.
Support evolving E9-1-1 requirements and workplace safety initiatives with technologies and expertise designed to simplify compliance and operational readiness.
Strengthen emergency response with accurate location intelligence and mapping data that supports dispatchable location and more informed decision-making.
Accelerate deployment and maximize solution performance through implementation guidance, technical expertise, and ongoing operational support.
Protect critical communications infrastructure and sensitive location information with security-focused technologies designed for resilient operations.
Emergency Routing Service (ERS) is Intrado's cloud-based E9-1-1 solution that helps organizations route emergency calls to the appropriate Public Safety Answering Point (PSAP) while delivering accurate location information to support faster emergency response.
ERS supports organizations' E9-1-1 compliance initiatives by helping address requirements associated with regulations such as Kari's Law and Ray Baum's Act through accurate emergency call routing and dispatchable location capabilities.
Yes. ERS is designed to support today's distributed workforce by helping provide accurate location information for employees working from corporate offices, campuses, remote locations, or hybrid work environments.
ERS helps emergency responders receive accurate location information and routes calls to the appropriate PSAP, supporting faster response times and improving situational awareness during emergencies.
Yes. ERS is designed to integrate with many enterprise communications environments, allowing organizations to enhance emergency routing capabilities while leveraging existing technology investments.
Intrado provides implementation guidance, technical expertise, training, and ongoing operational support to help organizations successfully deploy and maintain their Emergency Routing Service solution.