ENTERPRISE E9-1-1 SOLUTIONS

Accurate Emergency Routing for Today's Workforce

Emergency Routing Service (ERS) helps organizations support E9-1-1 compliance by delivering accurate location information and routing emergency calls to the appropriate Public Safety Answering Point (PSAP). Whether employees work on-site, remotely, or across multiple locations, ERS provides the routing intelligence needed to help emergency responders act quickly and confidently.

EMERGENCY ROUTING INTELLIGENCE

Support Compliance. Protect People. Improve Response.

ERS combines accurate location information, intelligent emergency routing, and cloud-based infrastructure to help organizations strengthen E9-1-1 compliance, improve emergency response, and support employee safety across today's dynamic work environments.

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Accurate Emergency Routing

Route emergency calls to the appropriate PSAP using accurate, dispatchable location information that helps emergency responders identify where assistance is needed.

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Support E9-1-1 Compliance

Address evolving emergency communications requirements, including Kari's Law and Ray Baum's Act, through technologies designed to support compliance initiatives and operational readiness.

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Protect a Distributed Workforce

Support employees across corporate offices, campuses, hybrid workplaces, and remote environments with reliable emergency routing and location intelligence.

 

emergency response for remote workers

MODERN WORKFORCE SAFETY

Emergency Response That Moves With Your Workforce

Today's employees work from corporate offices, branch locations, home offices, and everywhere in between. ERS helps organizations maintain accurate emergency routing and dispatchable location information across dynamic work environments, supporting faster response and greater confidence that emergency calls reach the appropriate PSAP.

DUTY OF CARE

Strengthen Safety Beyond Regulatory Compliance

Meeting E9-1-1 requirements is only part of protecting today's workforce. ERS enables organizations to strengthen their duty of care by improving emergency response capabilities, supporting business continuity, and helping employees receive timely assistance wherever work takes place.

regulatory compliance
45

years of industry innovation leadership

1000
+

NG9-1-1 networks displayed

410
M+

9-1-1 transactions annually

4.7
M+

text-to-9-1-1 messages received

EXPLORE RELATED SOLUTIONS

Build a More Connected Safety Ecosystem

Emergency Routing Service works with Intrado's enterprise safety, location intelligence, and emergency communications solutions to help organizations improve compliance, strengthen response capabilities, and better protect employees wherever they work.

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Safety Suite

Extend emergency preparedness beyond E9-1-1 with panic notifications, emergency alerts, incident management, and coordinated response capabilities designed for today's workplaces.

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OneAlert

Communicate quickly during emergencies with mass notification capabilities that deliver timely information across multiple channels to employees, visitors, and stakeholders.

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Regulatory Compliance

Support evolving E9-1-1 requirements and workplace safety initiatives with technologies and expertise designed to simplify compliance and operational readiness.

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GIS

Strengthen emergency response with accurate location intelligence and mapping data that supports dispatchable location and more informed decision-making.

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Professional Services

Accelerate deployment and maximize solution performance through implementation guidance, technical expertise, and ongoing operational support.

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Cybersecurity

Protect critical communications infrastructure and sensitive location information with security-focused technologies designed for resilient operations.

Frequently Asked Questions

Download the 9-1-1 State of The Industry Report

Related Resources