4 min read
Since the July 2022 launch of the three-digit 988 short code, more than 7.6 million calls, texts, and chats have been routed to crisis centers across the U.S. Clearly, the short code is making a difference. Routing in the 988 context, however, needs...
Read More
3 min read
Emergency mass notification systems are used to send alerts to groups and individuals during a...
2 min read
Audio alerts are a type of notification method that Intrado Revolution software provides to help...
8 min read
The influence of geographic information systems (GIS) on emergency communications continues to find its way to the front and center of the...
1 min read
Remote Work and Virtual PSAPs Made Possible with VIPER® 7 Laptops
4 min read
At the end of 2022, the FCC (Federal Communications Commission) laid down the gauntlet on improving 911 reliability by issuing an order [FCC 22-88]...
3 min read
The move to an IP-based infrastructure offers numerous benefits, some of which will be used every day, and some will not likely be as obvious. Forest...
9 min read
Having spent many years as a technologist in the telecommunications industry, I was hoping to see more enthusiasm for the next generation of 911, or...
3 min read
This probably won’t come as news to you: Something like 3.5 billion people around the world consume some type of digital video, whether streamed or...
3 min read
A lockdown typically takes place when there is a credible threat within the interior or exterior of a...
