3 min read
During an emergency, getting help to the right place and the right people inside your organization at the same time is most important. Many organizations already rely onIntrado Emergency Response Services (ERS) to ensure emergency calls are routed...
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4 min read
Public Safety Answering Points (PSAPs) and emergency communications centers across North America are expected to answer true emergencies in...
2 min read
Safety is a shared responsibility across organizations whether you operate an enterprise campus, school district, government facility, or healthcare...
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Response on the Road When a serious collision happens, everything comes down to timing.Emergency response still relies heavily on a call to 9-1-1....
3 min read
Emergency Communication Centers (ECCs), or Public Safety Answering Points (PSAPs), serve as the vital first link between communities and emergency...
5 min read
March 25, 2026, marked the first anniversary of the FCC's announcement that 9-1-1 Authorities could begin filing Requests for Service under the...
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By Nina Hymel
In moments of crisis, before emergency vehicles arrive or flashing lights appear, one connection sets everything in motion. It’s not always visible,...
4 min read
Every year, emergency call centers in the United States handle an estimated 240 million 9-1-1 calls, making location the single most critical piece...
1 min read
We’re excited to share some outstanding news. Intrado OneAlert™ has been named a winner of theBest of Enterprise Connect 2026 Awards, earning the...
4 min read
In an era where smartphones can pinpoint a coffee shop within meters, it is easy to assume that emergency services have access to equally precise and...
