No connection is more important than the call that is routed, delivered, answered, and managed than the one that protects and rescues. And that’s what brings the people of Intrado back to our computers, whiteboards, and conferences every day. Listen...
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When COVID-19 struck the U.S. in early 2020, public safety was among those immediately thrust to the forefront of the pandemic. States and...
2 min read
The Intrado Emergency Call Relay Center (ECRC) exists to handle emergency calls that cannot be routed to a local 911 center. There are many reasons...
2 min read
The term, “Public Safety", is often described as a wide array of government responsibilities that serve to protect citizens and communities from...
Learn why workplace safety matters to PSAPs, schools, and more. Regulations, compliance issues, and location accuracy impact everyone throughout the...
Using modern Esri technology, authoritative GIS data, and powerful search capabilities, public safety telecommunicators can now reduce the...
Have you thought very much about the idea of leveraging Artificial Intelligence and Machine Learning to deliver safer outcomes for first...
9 min read
Not All Clouds Are Created Equal We can all attest to a general shift toward cloud computing amongst the services and applications that touch our...
1 min read
Life & Safety President Jeff Robertson shares his passion for our partnership with the public safety community as we work together to identify and...
1 min read
Map-based 911 Call Handling with Authoritative GIS Data Last week we announced the launch of Spatial Command & Control, an exciting new addition to...
