Using modern Esri technology, authoritative GIS data, and powerful search capabilities, public safety telecommunicators can now reduce the number of screens in front of them - eliminating the constant head-turning normally required. PSAPs can...
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Not All Clouds Are Created Equal We can all attest to a general shift toward cloud computing amongst the services and applications that touch our...
1 min read
Map-based 911 Call Handling with Authoritative GIS Data Last week we announced the launch of Spatial Command & Control, an exciting new addition to...
4 min read
Getting relevant data from the Internet of Things to 911 from any “Smart” device When first introduced, the process of dialing “911” for emergency...
5 min read
There are no “Lone Rangers” in public safety. It is just as important for public safety answering points (PSAP) to collaborate with technology...
4 min read
Supplemental data from many IoT providers can be transmitted to public safety with 911 calls to create greater situational awareness and actionable...
2 min read
Managing locations for Unified-Communications-as-a-Service (UCaaS) deployments that scale into the hundreds or thousands of phones while supporting...
2 min read
Unified-Communications-as-a-Service (UCaaS) provides enterprises with capabilities and flexibilities that on-premises environments cannot compete...
1 min read
The magic of 9-1-1 is its simplicity; just three digits that anyone can easily use to get help in an emergency. Callers don’t know–or need to...
2 min read
No one can predict when or where a serious emergency will occur. They can happen at home but also at school, in the workplace, throughout the...
