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The term, “Public Safety", is often described as a wide array of government responsibilities that serve to protect citizens and communities from events that may endanger the safety of the general public. County, municipal, regional, state, and...
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Using modern Esri technology, authoritative GIS data, and powerful search capabilities, public safety telecommunicators can now reduce the number of...
9 min read
Not All Clouds Are Created Equal We can all attest to a general shift toward cloud computing amongst the services and applications that touch our...
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Map-based 911 Call Handling with Authoritative GIS Data Last week we announced the launch of Spatial Command & Control, an exciting new addition to...
4 min read
Getting relevant data from the Internet of Things to 911 from any “Smart” device When first introduced, the process of dialing “911” for emergency...
5 min read
There are no “Lone Rangers” in public safety. It is just as important for public safety answering points (PSAP) to collaborate with technology...
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Supplemental data from many IoT providers can be transmitted to public safety with 911 calls to create greater situational awareness and actionable...
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Managing locations for Unified-Communications-as-a-Service (UCaaS) deployments that scale into the hundreds or thousands of phones while supporting...
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Unified-Communications-as-a-Service (UCaaS) provides enterprises with capabilities and flexibilities that on-premises environments cannot compete...
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The magic of 9-1-1 is its simplicity; just three digits that anyone can easily use to get help in an emergency. Callers don’t know–or need to...
