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Every year, PSAPs field millions of requests for assistance from alarm companies. New technology is simplifying the process in ways that promise to help telecommunicators, first responders and communities. Whether you call it “data” or...
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What is NG911? Intrado provides Next Generation 911 call routing technology (NG911) to more than 630 PSAPs across the United States. In fact, 2 out...
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Innovations in technology are happening at all levels, too—from established leaders in public safety like Intrado to start-ups finding new and...
12 min read
The idea of smart cities—those that use connectivity to derive data that improves quality of life for its residents—isn’t new, but as more cities...
7 min read
When COVID-19 struck the U.S. in early 2020, public safety was among those immediately thrust to the forefront of the pandemic. States and...
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The Intrado Emergency Call Relay Center (ECRC) exists to handle emergency calls that cannot be routed to a local 911 center. There are many reasons...
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The term, “Public Safety", is often described as a wide array of government responsibilities that serve to protect citizens and communities from...
Using modern Esri technology, authoritative GIS data, and powerful search capabilities, public safety telecommunicators can now reduce the number of...
9 min read
Not All Clouds Are Created Equal We can all attest to a general shift toward cloud computing amongst the services and applications that touch our...
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Map-based 911 Call Handling with Authoritative GIS Data Last week we announced the launch of Spatial Command & Control, an exciting new addition to...
