Intrado Blog

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3 min read

The Evolution of 911 and PSAP Data

The information that Public Safety Answering Points (PSAPs) can receive today has come a long way since 911 service first debuted in 1968 (check out nena.org for more information on the origins of 911 service). Back then, the 911 caller was simply...

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2 min read

Overcoming Common GIS Challenges in a Next Generation 9-1-1 System

Earlier this month I attended the NENA 2017 conference in San Antonio, Texas. As always, it was a great event to see old friends in the industry and...

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2 min read

Using Your IoT Investment to Improve Your Enterprise's Emergency Responses

The Internet of Things, or IoT, is one of today’s hot topics in tech. IoT will change how enterprises are built and operate internally. While the...

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1 min read

New York City Passes New E911 Legislation: Kari’s Law

Intrado commends the New York City Council for the recent passage of the new E911 legislation, “Requiring direct telephone access to 911 service.”...

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1 min read

Intrado's Emergency Gateway Now Offering Additional 911 Management Automation for ShoreTel Connect Onsite

Intrado is pleased to announce that its Emergency Gateway (EGW) has achieved ShoreTel TechConnect certification with the latest release of ShoreTel...

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2 min read

Five Steps to Get the Most Out of GIS in Your NG9-1-1 System

One critical component of the transition to Next Generation 9-1-1 (NG9-1-1) systems is a shift from the use of tabular Master Street Address Guide...

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2 min read

Keeping Remote Workers Safe with E911

Employees travel across the nation to attend meetings and conferences. Teams to meet and brainstorm offsite. And many businesses have adopted remote...

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2 min read

GIS Data Sharing in the PSAP

LEAD THE WAY Geographic Information Systems (GIS) is front & center in the march toward a fully-realized i3-based Next Generation 9-1-1 (NG9-1-1)...

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2 min read

Geographic Information Systems in the PSAP: Strategic Planning for Data Integrity

The importance of mission critical Geographic Information Systems (GIS) data for call- and dispatch- mapping in the Public Safety Answering Point...

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2 min read

Essential GIS - The Future is Now!

An integrated approach to Geographic Information Systems (GIS) is essential to Next Generation 9-1-1 (NG9-1-1) Public Safety Answering Points...

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