Reporter Sound Off: Q&A with Alex Wilhelm

In the inaugural interview for our Reporter Sound Off series, Alex Wilhelm talks to us about the pitches he’s interested in receiving, what makes a story stand out and what the

Multimedia Press Releases: Engage Media and Consumers

Most newsrooms are confronted with thousands of press releases every day, making it impossible for each one to receive the time and attention it deserves.

Intrado Digital Media Partners With Encore

While the events industry has shifted to virtual, in-person events will be back.

How to Optimize a Press Release for SEO (Part 2)

In part one of our series, we explained why the press release remains an effective public relations tool.

How to Measure Press Release ROI

Return on investment (ROI) is a critical measure of success in any line of work.

How to Optimize a Press Release for SEO (Part 1)

It's critical to use search engine optimization (SEO) for your press releases. Without focusing on press release SEO, your news will perform less effectively in search, and wil

How to Get News Coverage in Today’s Media Landscape

It’s no secret that COVID-19 changed the world. 2020 was a year of constant adaptation, from learning to work at home to navigating an onslaught of new health and safety recommendations.

How to Make Your Virtual Events Interactive

Virtual events are now a “must have” for just about any business.

How to Successfully Grow Your Virtual Event Programming

Virtual events have gone from “nice to have” to “business critical.” And at

Enhanced Press Release Analytics in GlobeNewswire

Introducing Enhanced Press Release Analytics in GlobeNewswire The newest version of GlobeNewswire’s

Insights with Ben Chodor - Conversation with Christopher Kai

Transcript:   Ben Chodor 00:00

3 Tips to Engage Your Virtual Event Audience

It can be difficult to foster virtual event engagement.

COVID-19’s Halo Effect on Pharmaceutical Reputation

In the past few years, the pharmaceutical industry has been experiencing unprecedented decline

ASHP Case Study

About ASHP ASHP (American Society of Health-System Pharmacists) represents pharmacists who serve as patient care providers in acute and ambulatory settings.

6 Tips to Enhance Your ESG Communications

Environmental, Social and Corporate Governance (ESG) communications are an

The Top Challenges of Planning & Hosting Webinars

Webinars (aka webcasts) haven’t changed much in the last 20 years.

Autodesk Case Study

Who is Autodesk As a global leader in 3D design, engineering, and entertainment software, Autodesk helps people imagine, design, and create a better world.

Embedded vs. Integrated Patient Engagement Solutions

Within the patient engagement landscape, not all solutions are equal. The value of the patient engagement solution is often measured by three primary attributes:

3 Steps to Prevent Healthcare Smishing Attacks

Many of us are familiar with email phishing scams. Fewer are aware that SMS (text-based) phishing scams exist – these are called Smishing.

COVID Boosters & Beyond - Automated Patient Engagement

The healthcare landscape has been changed by COVID-19. In many ways, we’re benefitting from rapid improvements birthed by the urgency to do more with less.

Hidden Costs of Traditional Patient Engagement

Many healthcare executives are now tightening their belts and slashing their budgets as they look to deal with the fallout from the COVID-19 pandemic.

Webinar: Exploring the Potential of Non-Voice Emergency Services

Adapting to Ever-Changing Consumer Behavior

Webinar: Leveraging Smart City Data

Delivering Safer Outcomes with Smart Cities

Webinar: Cloud-Based Call Handling

Cloud-Based Call Handling. Is the market ready? Are you ready?

Next Generation 911: The Essentials Guide to Getting Started (Volume IV)

This guide will focus on the role of GIS within NextGen 911, define the GIS-related functional elements, describe how to successfully transition from tabular 911 data management to 911 GIS data man

In the News: HIStalk Interviews Intrado's Vik Krishnan

In his interview with HIStalk, Intrado Digital Workflows General Manager, Vik Krishnan, posits why large healthcare organizations are lagging on adopting patient engagement as an outcomes and reven

State-by-State E911 Legislation and Regulation Summary

Does your state have E911 legislation? What about the other states where your enterprise operates?

Emergencies in the Workplace

“84% of Americans are extremely to moderately concerned about calling 911 from an office building, school campus or public facility, and having 911 call takers possibly experiencing issues identify

Solving 911 Location Challenges at Work, School, Home and Beyond

This thought-provoking whitepaper explains how Intrado leverages technology to solve issues regarding a caller’s location, ensuring 911 call takers receive quick and reliable location data, regardl

Future of Patient Engagement at AHA Leadership Summit

The

School and the Workplace Safety: Go Beyond E911 with Safety Shield

Learn why workplace safety matters to PSAPs, schools, and more. Regulations, compliance issues, and location accuracy impact everyone throughout the 911 continuum.

KLAS First Look: 100% of Customers Would Buy Again

The Healthcare patient engagement technology space is a crowded one. And all solutions are NOT equal.

3 Ways Chatbots Enhance Patient Engagement

Automated engagement between healthcare providers and patients is

The Future of GIS for Public Safety: It's More than Just a Map

4 Steps to Create a Winning Microsoft Teams License Strategy

If you rushed to sign up for Microsoft Teams (Teams) in 2020 because of the rapid shift to remote work, there’s a good chance you didn’t have time to fully grasp user needs or licensing options.

SIP Trunking Basics

What Is SIP Trunking? Let’s start by covering a few definitions of key terms.

Microsoft Teams Voice: Select the Best Calling Option for Your Business

While Microsoft Teams (Teams) is a well-rounded productivity tool with millions of daily active users, the core capabilities don’t include the ability to make calls via the Public Switched Telephon

How to Choose Between Webex and Microsoft Teams

Microsoft Teams (Teams) and Webex offer a well-rounded set of features that drives business communication and productivity.

Navigating the Decision to Purchase a Microsoft Device or to Bring Your Own Device (BYOD)

Businesses can choose from a variety of configuration options when it comes to setting up their communications with Microsoft Teams (Teams).

A Practical Guide to Adding Voice to Microsoft Teams

Microsoft Teams saw an exponential increase in popularity in 2020, adding a staggering 95 million new users during the course of the year, with 895 percent growth from March – June 2020 alone.

How to Create a Winning Microsoft Teams Licensing Strategy

With almost 300 million Office 365 subscribers, 145 million daily active users on Microsoft® Teams and phenomenal growth in Azure

How to Derisk if Your Phone Solution Goes Down

Nothing slows down a productive workplace like unexpected interruptions or long network outages.

Five Questions to Ask Yourself Before Scheduling a Meeting

Days of back-to-back meetings are more common than ever. Each time an issue pops up, a project idea comes to mind, or you hit a roadblock on a process, the reaction is to schedule a meeting.

Intrado Renews Cisco Advanced Customer Experience Specialization in USA

We are pleased to announce Intrado has renewed its Cisco’s Customer Experience Advanced Specialization in the United States.

Hybrid Work Is Here to Stay: How Webex Helps Business Adapt

During the 2020 pandemic, many employees worked from home for the first time in their careers.

It’s Time to Upgrade from Skype for Business Online to Microsoft Teams

Many of us use Skype for Business Online in our daily interactions within our organization.

A Step-by-Step Guide to Migrating From an On-Premises PBX to Microsoft Teams

The phone has been at the heart of business communications since its invention. But as technology evolves, so do the ways we work.

What’s the Difference Between Microsoft Calling and Direct Routing?

Establishing a Microsoft Phone System Microsoft Teams (Teams) powers connection and collaboration for workforces around the globe.

Torch Technologies: An SD-WAN Case Study

Torch Technologies is a 100% employee-owned company, headquartered in Huntsville, Alabama. Their employee-owners are located at numerous sites throughout the United States.

Microsoft Teams: What's the Difference Between Operator Connect & Direct Routing?

In recent years, Microsoft Teams (Teams) has become the go-

Microsoft Operator Connect 101

If you are an avid Microsoft Teams (Teams) user, you may have heard of Operator Connect.