patient engagement innovation
Blog

In the News: Authority Magazine

In his latest interview with Authority Magazine, Vik Krishnan, General Manager of Intrado Digital Workflows (which includes HouseCalls Pro) shares insights about his background, profession

preventive care recall
Blog

Burned Out, Short Staffed and Fed Up: How a Digital Patient Engagement Platform Can Give Staff a Break

Maintaining routine communication with patients is critical to ensure individuals remain in touch with care teams, show up for healthcare visits and stay engaged in treatment for health issues they

increasing patient engagement
Blog

In the News: Chief Healthcare Executive

Patient expectations for healthcare experiences that mimic those of retail are clashing with a system that’s currently troubled with severe staffing shortages.

manual-patient-outreach
Blog

In the News: Healthcare Business Today

There are many reasons healthcare IT executives are prioritizing automated solutions that can replace manual patient outreach for common communication workflows.

EHR-embedded patient engagement
Blog

Hospitals, Staff and Patients Benefit from EHR-Embedded Patient Engagement

National spending on electronic health record (EHR) systems is predicted to reach $19.9 billion in 2024, according to one

How Automation is Helping Health IT Executives Reach Their Top Goals
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How Automation is Helping Health IT Executives Reach Their Top Goals

Health IT leaders reported that their top three goals are to improve patient experience, increase visit volumes, and reduce call center burden.

patient engagement opportunities
Blog

Top Patient Engagement Opportunities and Challenges

Hospitals and health systems employ various channels such as websites, phone calls, email, and recently, even texting to take advantage of patient engagement opportunities.

automated appointment reminders
Blog

To Truly Engage Patients, Think Bigger than Automated Appointment Reminders

Convenient, digital communication is an expectation in today’s increasingly connected world—from scheduling a vehicle service appointment online, requesting a ride-share to the airport via an app,

Intrado's Survey of CHIME Members - Report
Blog

In the News: HIMSS 2022 Announcements and Solutions

Ahead of the HIMSS 2022 conference in Orlando, FL, Healthcare IT Today compiled