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Industry Reference 9-1-1 Call Handling When citizens call 9-1-1 for help, their expectations are high! They should be able to contact 9-1-1 from any device, at any time, with the expectation that help will arrive quickly to their exact location.
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LONGMONT, CO – February 11, 2025 – Intrado Life & Safety (“Intrado”), a global leader in emergency communications, today announced significant achievements in technology innovation, market expansion, and strategic partnerships throughout 2024. The...
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October marks Cybersecurity Awareness Month, a time when businesses, organizations, and individuals come together to promote the importance of staying safe in the digital world.
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September is FEMA’s National Preparedness Month, a crucial time dedicated to raising awareness about the importance of preparing for emergencies, whether they be natural disasters, health crises, or security threats. By encouraging individuals and...
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Montreal, QC – August 28, 2024 – Intrado Life & Safety (“Intrado”), a global leader in emergency communication services and end-to-end solutions, today announced that VIPER as a Service (VaaS), a Next-Generation 911 (NG911) call handling platform, is now...
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This year, APCO 2024 was in sunny Orlando, marking the second time in the city for many public safety professionals, as NENA was just down the street a few weeks earlier. As always, Intrado was proud to be a part of this essential event, continuing our...
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These have been exciting times for us at Intrado with respect to our PSAP facing offerings. In June we announced LifeHub, our cloud native call handling solution with geo-redundant high availability, fast deployment, i3 support and a bunch of other good...
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Guiding PSAPs Through Their Cloud Evolution
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VIPER as a Service Hybrid Cloud NG 9-1-1 Call Handling For years, Intrado’s VIPER CPE has been the gold standard for PSAP call handling. Call takers used VIPER to effectively and rapidly respond to each and every caller, as well as provide essential...
