2 Min Read
Intrado's Everyday Heroes - the ECRC
Before flashing lights or wailing sirens, there’s always a voice behind the phone, calm, clear, and ready to help. That voice belongs to a 911 telecommunicator.
3 Min Read
Voice of the Customer: City of Columbus Elevates Emergency Response with Intrado’s Video-to-911 and Translation Technologies
In 2025, the City of Columbus, Ohio, home to nearly 907,000 residents and one of the fastest-growing cities in the Midwest, became one of the first municipalities in their region to implement Video-to-911 and Text-to-911 Translation technologies. These...
2 Min Read
Celebrating 911 Heroes from Coast to Coast
Behind every emergency call, there’s a team of dedicated professionals working tirelessly to keep our communities safe. Intrado previously hosted aShare.Solve.Evolve webinar to highlight National Public Safety Telecommunicators Week. During this...
1 Min Read
ECaTS 911 Reporting & Analytics
Mar 10, 2025
911 Data Transformed into Actionable Insights PSAPs collect vast amounts of 911 data - ECaTS helps you make sense of it. When you partner with Intrado, you get more than a set of static, out-of-the-box reports. With Intrado ECaTS 911 Reporting and...
Min Read
Power 911 Web Product Brief
Mar 10, 2025
Web-based user interface streamlines PSAP operations No matter what type of call comes in – a noise complaint or when a life literally hangs in the balance, your call takers need proven, reliable tools that help them rapidly and effectively respond to...
2 Min Read
The Critical Importance of the 911 SAVES Act: Intrado’s Support for Recognizing Emergency Dispatchers
At Intrado, we know 911 telecommunicators are the first lifeline in any emergency. They answer the call in moments of crisis, guiding people through life-threatening situations and making sure first responders have the critical details they need. It’s...
3 Min Read
Employee Spotlight: John Snapp, Intrado VP of Technology
Bridging Technology and Public Safety: A Conversation with John Snapp
2 Min Read
Veterans Day and Remembrance Day: Honoring the Brave and Their Legacy of Service
Nov 8, 2024
Veterans Day is a time to honor the courage, dedication, and selflessness of those who served, inspiring us all with their commitment to something greater than themselves.
4 Min Read
Shaping the Future of Emergency Communications: AI Innovations & Trends in 2024
AI Innovations & Trends in 2024 – Insights from Intrado