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The Decisions Shaping The Future of 9-1-1 Are Being Made Now. The 2026 State of the 9-1-1 Industry Report reveals where agencies are investing, what is slowing modernization, and how leaders are navigating workforce shortages, cybersecurity threats, AI...
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In today’s rapidly evolving technological landscape, emergency communications centers (ECCs) — also known as Public Safety Answering Points (PSAPs) — are increasingly adopting cloud-based call handling solutions. These modern systems promise enhanced...
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Problem Many PSAPs and ECCS still rely on legacy technology such as Centralized Automatic Messaging Accounting (CAMA) networking or T1 trunks or still rely on Request for Assistance Interface (RFAI) to route 911 emergency calls to call centers. This...
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Watch this recorded Share.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government & Regulatory Affairs Manager. This session brings together industry leaders to share insights, solve pressing challenges, and evolve public safety...
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Marcando el rumbo en tendencias y tecnologías El Informe sobre el Estado de la Industria del 911 en EE. UU. en 2025, de Intrado, ofrece una visión completa y basada en datos sobre las tendencias, tecnologías y transformaciones que están dando forma al...
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At Intrado, we believe that the strength of our cybersecurity program lies not just in our technology, but the people who lead it. One of those leaders is Charles Gifford, our Vice President of Information and Cybersecurity, whose journey into the world...
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Leading the Conversation on Trends and Technologies We’re living through a true technological renaissance in public safety. The convergence of AI, cloud computing, satellite networks, and next-generation cybersecurity are all reshaping the way emergency...
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Comprehensive Cybersecurity Services for 911 Call Centers, PSAPs and ECCs
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In today’s digital world, cybersecurity is more critical than ever before. As organizations rely on technology to carry out their daily operations, the potential risks associated with cyber threats are continuously increasing. However, despite better and...
